Great
Staff were all great especially Jaqueline from the 9th floor a wonderful woman!
I understand the app now
I now know where to find my upcoming visits
Do not use the app For medical care or to get in touch with anyone!
The app says that you will be contacted within 24 hours which is a lie. It can take them days or even over a week to get back to you. Requesting appointments is pointless on here because they will not contact you back. I am 31 weeks pregnant and have not seen a doctor in over two months. No one has reached out to me and it has been very difficult to contact my OB. Looking for a new provider .
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Professional caring Doctor
I felt like I was valued when my doctor opened up some earlier appointments and specifically thought of my needs and I was called. We reviewed my health and then came up with a plan. I have many doctors in Advent health who have the same high quality of care. Thanks!
Love the app, but…
I really love this app. Very easy to use, centralized for all appointments. BUT… I don’t care for the update recently. I used to be able to see my results immediately, and it appears now I have to wait until they are reviewed by my care team. It would be nice if we could select the option that works best for us. They are, after all, our results….there is a toggle that says see immediately or wait, and that if you select immediately, you will have to wait until they are reviewed. Why even have that as an option?
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