Needs an upgrade
App is absolutely terrible needs to be redone completely
The website is just as bad as far as trying to navigate or add care members which I’m guessing I’ll have to make separate profiles for my children
The website is just as bad as far as trying to navigate or add care members which I’m guessing I’ll have to make separate profiles for my children
Mobile App Doesn’t Work
The mobile app has old information that can’t be accessed nor updated. Can’t update login information to reset password. The whole app should be ousted and removed. Then, replaced with an app that actually supports the client/participant.
Useless & Broken-Uninstalled
Can’t register it just spins and error. Then can’t login because it just spins and then error. The website is malfunction completely. They need to just true encoding away and start over. Even when not signed on the find a provider doesn’t even work properly, I choose 1 of 2 plans in my state in which one is Medicaid, I can’t even filter the 300 results because the button just starts you over. I then type in a name for a pcp that verified on their practice site they take this plan specifically & Medicaid. Why does this app say that this doctor “doesn’t accept Medicaid” when even the amerihealth website also confirms they do. Immediately uninstalled within 10min.
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Getting help is like pulling teeth.
“I need help with ‘this’” “Okay sir, call this number instead.”
“Why can’t I log in?”
“Oh sir, our SERVERS (for health services) have been down for a week. Also we have no idea when it will be fixed. And cannot inform you when you will be able to USE our health services again”
“Why can’t I log in?”
“Oh sir, our SERVERS (for health services) have been down for a week. Also we have no idea when it will be fixed. And cannot inform you when you will be able to USE our health services again”
Might as well be generic
There’s almost no information available and it’s not easy to navigate
Useless, horrible app
Good luck trying to look up a specialist when you can’t sort by specialty (and all the specialties are lumped together). There are 489 pages via the app on my phone and EVERY time you click on a specialist to get their details, when you page back you are returned to page 1!
No sign area for members
The only thing I can do on the app is look for a plan, doesn’t allow me to anything else, no place to sign in
Log in
Simply can’t get into the app to see anything. A fix would be nice but it’s been like this for months so I don’t see it happening.
Terrible app
The app is useless and not user friendly.
Site does not work
Cannot create an account. I have tried multiple times. Even deleted app and reinstall. Just says error every time page tries to load information.
Minors is a no go!!!!!
Can’t make an account for any of my children. If I could give 0 stars I would.
Terrible is an understatement
The worst health app. -1/10 stars
Can’t get into the app
I can’t get into the app at all
Member not found?
Says member not found even though I’m definitely a member, they need to work on this app, I can’t pay my bill now
Trash App
It’s a total joke one day you can log in then the next week it doesn’t recognize any of your information.it does not update the plan even though it says in 3 business days the info will reflect. The reps know nothing about the app at all. It’s a total joke but I’m not laughing
Great app
I don’t have a problem with the app. Customer service is always available to me each time I call.
Horrible
Un desastre de configuración y entrar es casi una proeza. Es el app más malo del App Store
Amerihealth needs a new app
Tried to make an account for my kids my son is 16 and my daughter 14. I just keep getting the message that says must be 14 to register.
Horrible App
App was fine at first but now i can’t log in. Idk what’s the point of this App honestly.
Can’t login
I haven’t been able to login since I’ve downloaded the app. However, signing in online I have no problems. This app needs improvement.
