UNC Health

UNC Health

Wayfinding and more

145 ratings
16 reviews
Free

Details

  • Released
  • Updated
  • September 10, 2019
  • September 25, 2026

Features

UNC Health screenshot #1 for iPhone
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About

Navigate UNC Health facilities with turn-by-turn directions, find parking, and access urgent care wait times. Connect with My UNC Chart for appointments and reminders, or opt for virtual care visits. Discover providers and manage your bills.

✓Turn-by-turn navigation to facilities
✓Real-time indoor guidance
✓Parking assistance and reminders
✓Urgent care wait time information
✓Provider search
✓Virtual care visits
✓Bill payment
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What's New in UNC Health

3.13.0

September 25, 2026

Minor UX improvements & bug fixes

User reviews

Elderly

I don’t know what I’m doing; what was wrong with the other app. I had just about leant how to use it. You call in the phones, impossible to get a human on the line. Now I don’t know how to get in these charts. Got a couple of doctors appointments coming up, was going to check and see when, so I could kinda figure out ahead of time my schedule.
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Took me in circles

Kept telling me I was (1) going the wrong direction (2) it lost ability to navigate (3) took me in circles twice. Not impressed

The most useless app

This app is nigh unusable. It’s not just unintuitive. Its search function just doesn’t do anything. It runs you in circles, requests are always multiple layers deep, and it wants to constantly log you out.

Might be the worse app ever created

UNC Health may be the worst app ever created. When trying to schedule an appointment, it only allows me to select from previous providers. It does not allow me to schedule an appointment with any other provider, regardless of medical condition. When searching for a particular specialty, the app does not filter out irrelevant results. For example, when searching for internal medicine, it’s giving me results for oncologists, ob-gyns , and orthopedic specialists. It’s told me to sign in 3 times in 15 minutes, despite the fact that Face ID and MFA are turned on.
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App just leads everything to a browser

What’s the point of this if I can just log in using safari? Having an app allows it so that you can save your auth token login so you don’t have to login every time.

Developer apps

FAQ

What does the UNC Health app do?

The UNC Health app provides wayfinding services for UNC Medical Center and UNC REX Healthcare, offering turn-by-turn navigation from outside the facility to your specific destination inside. It also helps you find urgent care locations with the shortest wait times, locate providers within the UNC Health system, and access your My UNC Chart for appointments and reminders.

What are the key features of the UNC Health app?

Key features include GPS-enabled turn-by-turn navigation to UNC Health Care locations, parking assistance and reminders, real-time indoor step-by-step directions, integration with My UNC Chart for appointments, virtual care video visits, a comprehensive provider directory, and online bill payment.

Is the UNC Health app free to use?

Yes, the UNC Health app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

What kind of care can I access through the app?

You can find urgent care locations with the shortest wait times and sign up for on-demand Virtual Care Now video visits with a UNC Health primary care provider. You can also find information about over 3000 UNC Health Care providers to help you find a doctor.

How does the app help with navigation?

The app offers GPS-enabled turn-by-turn navigation to UNC Health Care locations and real-time indoor step-by-step directions within UNC Medical Center and UNC REX Healthcare. It also provides parking assistance, including finding a spot and setting reminders.