AHC Mobile vs MyNovant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AHC Mobile
Manage your health care with this app, offering quick access to your member ID card, provider information, and medication tracking. It helps members make every provider visit valuable and stay on top of their health.
- Electronic member ID card
- Medicine tracking and reminders
- Find doctors and hospitals
- Care and program reminders
- Health history review
- Access to resources and contact info
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Are you an AmeriHealth Caritas member? Are you interested in finding out more about the health plans? Whether you are a plan member or not, this mobile application provides quick and easy ways to help you manage your health care. For members, it puts your AmeriHealth Caritas health plan information at your fingertips, with features that include quick access to your member ID card and provider information. It’s also a useful tool to help make every provider visit valuable. Manage your health, wherever you are. FEATURES The AHC mobile app makes every provider visit easier for AmeriHealth Caritas members: • ID card — Get access to an electronic copy of your member ID card. • Medicine cabinet — Keep track of your medicines, how to use them, your prescription history, and medication reminders. You can also learn how medicines interact with each other and view medicine warning labels. • Find a doctor or hospital — Use a quick search tool to help you look for any network provider, hospital, pharmacy, specialist, or urgent care center nearby. You can also get directions to a provider’s office or call for an appointment. • My Doctors — Get access to your primary care provider (PCP) and your other health care providers. • Care and program reminders — Get alerts through the app when you are missing a checkup or test. • Health history — Review up to six months of care team visits and hospital stays. • Resources — See an overview of the digital and community resources available to you. • Contact Us — Access a list of important phone numbers for the health plan. • Available in English and Spanish.
MyNovant
Manage your health and wellness with ease. Access test results, schedule appointments, and connect with healthcare providers through video visits or direct messaging. Organize your health information and share wellness data with your doctor.
- View test results
- Schedule appointments
- Find urgent care locations
- Video visits
- Direct messaging with doctor
- Connect to health data apps
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We’re reimagining healthcare to help you live a remarkable and healthy life. This App puts our health experts and your own health directly into your hands. Connect Apple Health to MyNovant to share additional information with your healthcare provider.
Screenshots
Verdict
The clearest difference is rating: MyNovant at 4.0 against AHC Mobile's 1.3. MyNovant also leads on review sentiment (31% vs 6%) and ratings volume (1K vs 111). AHC Mobile's advantage is iOS requirement (15.6 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyNovant holds the better App Store score, 4.0 against 1.3. That said, the two scores are not equally well evidenced: MyNovant has 1K ratings behind it against 111, so its average is the more settled of the two. Written reviews point the same way: 6% of AHC Mobile's written reviews are positive against 31% of MyNovant's.
AHC Mobile ships an update every 2 months, MyNovant every 5 weeks. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | AHC Mobile | MyNovant |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (111 ratings) | 4.0 (1K ratings) — better |
| Positive reviews | 5.6% of reviews | 31.1% of reviews — better |
| Number of ratings | 111 | 1K — better |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #189 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 15.6 — better | 18.0 |
| Further details — not scored | ||
| Size | 18 MB | 186 MB |
| Age rating | 12+ | 17+ |
| Developer | AmeriHealth Caritas Health Plan | Novant Health |
Customer experience
AHC Mobile
MyNovant
User reviews
AHC Mobile
From 111 App Store ratingsWhat we love
- 👍 Customer service available
- 👍 Shows medication side effects/interactions
Room to improve
- 🐛 App is unusable
- 🐛 Cannot log in
- 🐛 Cannot register
- 🐛 Website is broken
- 🐛 Outdated information
MyNovant
From 1K App Store ratingsWhat we love
- 💡 Comprehensive health information in one place
- 👍 Easy to use and navigate
- 🚀 Quick access to test results and appointments
Room to improve
- 🐛 Frequent login issues and app crashes
- ⏱️ Extremely slow app performance
- 🔍 Difficult to find and access specific information
Bugs and requests
AHC Mobile
Reported bugs
39 issues- App spins and shows error on registration/login
- Find a provider button restarts the process
- Doctor information is incorrect
- Servers have been down for a week
- Cannot sort by specialty
Show 34 moreShow fewer
- Paging returns to page 1
- No sign-in area for members
- App doesn't recognize login information
- Error message when trying to do anything
- Member not found error
- App doesn't update plan information
- Customer service reps know nothing about the app
- Cannot log in since downloading the app
- Contact customer support is a blank page
- Cannot recall password, reset fails, no web matches
- App says member not found
- App says no account for email, but also account already exists
- App says user not found, but website login works
- App says user not found for forgot username
- App says information already being used for registration
- App says plan cannot be found
- App says personal info/member ID/password not found
- App doesn't work, requires upgrade but new version has same error
- Update not working, no update available in app store
- Keeps telling me there's an update, but nothing to update
- Cannot complete registration
- Logs in for a second then logs out with error
- Cannot see claims on app
- Cannot make account for minors (under 14/16/18)
- App doesn't open past initial screen
- Cannot set up account, state not listed
- App doesn't work, plan not found
- Cannot log in, user not found
- App crashes
- Login screen freezes
- App is incompatible with older devices
- App has old information
- Cannot access or update old information
- App should be ousted and removed
Requested features
12 requests- App needs complete overhaul
- App needs to support clients/participants
- App needs to be replaced
- App needs to be redone
- App needs to support minors
Show 7 moreShow fewer
- App needs to allow filtering of results
- App needs to correctly display provider acceptance
- App needs to be in Spanish
- App needs to allow telemedicine
- App needs to provide more information
- App needs to allow communication with doctors
- App needs to allow users to see child's health plan without calling
MyNovant
Reported bugs
3 issues- App fails to open or load after updates
- Login credentials not working across app and website
- Unexpected sign-outs during use
Requested features
3 requests- Integration with Apple Health
- Ability to change password within the app
- Improved navigation and organization
In-app purchases
AHC Mobile
No in-app purchases
MyNovant
No in-app purchases
