MyNovant User Reviews

Customer Experience

Positive experience26.4% of reviews
Neutral6.4% of reviews
Negative experience67.1% of reviews

~ Based on 140 written reviews from the US App Store.

What users say

Is MyNovant Safe?

MyNovant appears mostly safe based on user ratings. AppsHunter Safety Score for MyNovant is 74/100.

This assessment is based on 736 user ratings, with an App Store average of 3.7/5.

Safety Analysis

66.6% of ratings point to a safe experience
4.3% of ratings suggest some concerns
29.1% of ratings point to a risky experience

~ Based on 736 App Store ratings for MyNovant.

Is MyNovant Legit?

MyNovant appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MyNovant is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Doctors

I have went over 2 years, sent to Dr after Dr. that would tell me there is nothing wrong with your back…
My first visit with MyNovant, I was there less than 15 minutes and was set up for what I needed..
I absolutely love every one, they treat you with kindness and respect.. I would refer everyone to go there…. Great people and service
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Love it

Love it and easy to use.

Very difficult

This app is very difficult to navigate. I had a simple question and it took two days to speak to a person because the message response I got was pretty useless

Best Doctor

My review is about Dr Steven Poletti and his team. They are the best and I recommend anyone that is having problems with your back you need to see the specialist at Novant Health Spine Institute. To me Dr Poletti is the best, but all the doctors there are the best. Love you guys and thank you so much for everything you have done for me and my family and also friends of mine that have gotten treated there. God bless and keep up the good work.
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Great care

This is an excellent place for health care!!! Chelle Jeffrey really does a great job caring for her patients. I have recommended three family members to her and they seem to feel the same way. The ladies at the front desk are so friendly. I love Novant. The wait time is quick.

Family care

I have my own chart app. Then dad needed healthcare help. He invited me on his chart to help him. Now I can go to this one App and choose one of our smiling faces. And have access to test results, medications, reach out to doctors for questions and set up appointments!!

Super fast medical team responses

The app is incredibly user-friendly and well-designed. I especially love how quickly the medical team responds to messages; even though everything is online, their communication is prompt and highly efficient. It makes managing my healthcare so convenient!

Response from developer

Thank you so much for your 5-star review. Your support means a lot to us and we value your honest feedback as it helps us continuously improve. If you have any feedback/suggestions, please let us know at mynovant@novanthealth.org.

Loveee

I appreciate the convenience

Very Useful

This is a very useful app! All of your appointments, important medical conditions, and medication are listed in this app! Everything is right there for any questions you may have about your diagnosis and treatment options! You can always contact any of your providers at your fingertips! This is a great app!!!
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Response from developer

Thank you so much for your 5-star review. Your support means a lot to us and we value your honest feedback as it helps us continuously improve. If you have any feedback/suggestions, please let us know at mynovant@novanthealth.org.

Easy to use & super convenient

I love the my Novant app. For anyone who needs to access any medical records, medication refill requests, message the nurse or schedule an appointment with ease, it’s the best! Love it.

The height of medical technology

A great office with fantastic medical and customer service staff. This location is easily accessible with ample parking. Great scheduling staff and a clean comfortable wait room.

Dr Shaw

I have been very ill, in health care my my self, I was very pleased with a 3 rd dr and eyes..
Has definitely listened to my issues and has gone over and beyond what I ever expected..

Cancer Center

I have had the best experience all the way around. Desk people to clinical everyone has been so nice and made my treatment seamless.

Brian Kelly

Dr Kelly did my Heart Catherization And put in two stents,very pleased with his work

Please fix the app

Can’t order my prescriptions the app takes me to South Carolina when I’m in North Carolina.

Keeping me informed about my health care.

My Chart is so very helpful. Whenever I want to see test or lab results, it is there as soon as reported.
I can view my goals and how well I am achieving them.
If I forget what my primary care physician says, I can reference it.
Thank you for this great tool!

Response from developer

Thank you so much for your 5-star review of the MyNovant app. Your support means a lot to us and we value your honest feedback as it helps us continuously improve. If you have any feedback/suggestions, please let us know at mynovant@novanthealth.org.

App

I promise I'm not updating my phone to use your FRIGGEN APP I like how my iPhone works just fine y'all suck

Great doctors and service

All my doctors are very professional and kind !

Worthless

The app crashes and closes as soon as I press the app icon…

Mychart

I love mychart, not sure how we kept up with appointments before mychart. LOL, and providing a way to send messages to providers, etc.