Booking system
While I appreciate that new brooms sweep clean and it takes time for the system to settle ,
The old system worked for our area of Skipton much better. My favourite classes are being denied just now . Please when something is going sadly wrong the poor staff at Skipton leisure are trying their best to help but it’s not a system they have put in place.
The old system worked for our area of Skipton much better. My favourite classes are being denied just now . Please when something is going sadly wrong the poor staff at Skipton leisure are trying their best to help but it’s not a system they have put in place.
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FTFairness in all things
Password reset not working
Told have to renew password- offer my email to receive access but no email received to reset password so cannot access anything
P1Peregrine 1993
The App
It really is a frustration. The app keeps asking to reset password and takes so much more time these days to access classes.
Ffoftynine
Harrogate
I can never get into a class and when zi do it’s the same people in the classes, how do they get a place ?
HPHydro pool
Poor
You have no way to delete old / irrelevant messages. You have to physically log in to see them (as in no alerts) so you have to keep checking to see if you’ve got a chance on the waitlist. The waitlist seems to go to everyone so it is fastest finger first as to who gets in. The bookings should also be sent via email to your email address, not just the app. The layout and design are not very accessible on a phone either.
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Ccanda147
