Frustrated
This app wasn’t working for several months. Pleased to see it working now, however, now it has a new problem. Here it is: measures fine but now pops an error soon after “error saving data” error while trying to save measurements, it was working fine for the first 23 readings and then stopped working altogether with this repeated error msg. phone storage has sufficient capacity. Now I can’t see trends. Disappointed
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Cannot add device and no help
I have been trying to add my Actofit smart scale device model WS1Actofit, to the new App but it does not show up while searching for new device.
Also the support feature does not work in app. All I get is “Error. An unexpected error occurred. Please try again later.” Smart scale forced converted to normal scale without app support.
Also the support feature does not work in app. All I get is “Error. An unexpected error occurred. Please try again later.” Smart scale forced converted to normal scale without app support.
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Terrible recent releases
The older app was so much better. The current one is not at all intuitive. Even if you are able to find your way through this app, you will notice it doesn’t give report in a nice way like it used to before. Like telling me my BMI is 25 without telling me the range to compare it with is useless.
Apple health connection
Well, At least we have a working app now but no connection to Apple health anymore. I would prefer that since thats the only place i have my old data to compare with, as its gone from your app. But i would like to know, what happened to old data? Is it gone? Is it sold? Or hacked? Care to explain?
Worst devices and app support
Looks like they shut down servers and the company itself. You can no longer buy their products even from their website. Everything is out of stock.
To make things worse, the apps doesn’t work even for existing users. And they don’t respond to emails either. Complete waste of money.
Just send release an apology email or public apology if you can’t operate your company. Or just acknowledge the issue.
To make things worse, the apps doesn’t work even for existing users. And they don’t respond to emails either. Complete waste of money.
Just send release an apology email or public apology if you can’t operate your company. Or just acknowledge the issue.
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