1 Star – Extremely Disappointing Experience
I am honestly exhausted with the way my issue is being handled. I purchased a Care Health Insurance policy with the FITPASS/Be-Fit benefit, but the gyms that were initially available in my area are no longer accessible.
Even the gyms that are currently being shown in the app are **not accessible to me**. When I try to register/access them, it shows **“Registration Device does not match”**, so I am unable to use the benefit at all.
I have contacted customer support multiple times and sent emails, but I am not getting a proper response or a meaningful resolution. I have been following up again and again, and it is extremely frustrating to keep explaining the same issue without anyone actually resolving it.
At this point, I just want a proper solution — either restore the promised benefit/access or provide an appropriate resolution/refund. **Please stop giving generic responses and actually address the issue.**
Very disappointed with Care Health’s customer support and the way this entire matter has been handled.
Even the gyms that are currently being shown in the app are **not accessible to me**. When I try to register/access them, it shows **“Registration Device does not match”**, so I am unable to use the benefit at all.
I have contacted customer support multiple times and sent emails, but I am not getting a proper response or a meaningful resolution. I have been following up again and again, and it is extremely frustrating to keep explaining the same issue without anyone actually resolving it.
At this point, I just want a proper solution — either restore the promised benefit/access or provide an appropriate resolution/refund. **Please stop giving generic responses and actually address the issue.**
Very disappointed with Care Health’s customer support and the way this entire matter has been handled.
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Worst app with pathetic developers
Worst app ever
Bad service
"ಎಚ್ಚರಿಕೆ! ಯಾರೂ ಈ ಆಪ್ ಅನ್ನು ಡೌನ್ಲೋಡ್ ಮಾಡಿಕೊಳ್ಳಬೇಡಿ, ಇವರ ಸಂಸ್ಥೆಯ ಸೇವೆ ಸರಿಯಿಲ್ಲ. ನಾನು ಮೂರು ವರ್ಷಗಳ ಹಿಂದೆ 'ಫೋನ್ ಪೇ' (PhonePe) ಮೂಲಕ ಇವರ ಇನ್ಶೂರೆನ್ಸ್ ತೆಗೆದುಕೊಂಡಿದ್ದೆ. ಆದರೆ ಈಗ 'ನಾವು ಫೋನ್ ಪೇ ಜೊತೆ ಮಾಡಿಕೊಂಡಿದ್ದ ಒಪ್ಪಂದ/ನಿರ್ಧಾರವು ಮುಕ್ತಾಯಗೊಂಡಿದೆ, ಈಗ ಮುಂದುವರೆಯಲು ಆಗುವುದಿಲ್ಲ, ಹೊಸದಾಗಿ ತೆಗೆದುಕೊಳ್ಳಿ' ಎಂದು ಹೇಳಿ ಸತಾಯಿಸುತ್ತಿದ್ದಾರೆ. ಹೀಗೆ ಹೊಸದಾಗಿ ತಗೊಳ್ಳುವುದರಿಂದ ಮೊದಲಿನಿಂದಲೂ 'ವೇಟಿಂಗ್ ಪಿರಿಯಡ್' (Waiting Period) ಎಲ್ಲಾ ಮತ್ತೆ ಅನ್ವಯವಾಗುತ್ತದೆ, ಇದರಿಂದ ಗ್ರಾಹಕರಿಗೆ ಬಹಳಷ್ಟು ತೊಂದರೆಯಾಗುತ್ತದೆ. ಗ್ರಾಹಕರ ಹಣ ಮತ್ತು ಸಮಯದ ಜೊತೆ ಚೆಲ್ಲಾಟವಾಡುವ ಇವರ ಸೇವೆ ನಿಜಕ್ಕೂ ಬೇಸರ ತಂದಿದೆ.""Warning! Please do not download this app; their service is completely unreliable. I had taken this insurance through PhonePe three years ago. Now they casually claim that their partnership with PhonePe has ended and we cannot continue with the existing plan, forcing us to buy a brand new one. Because of this, all the waiting periods and terms restart from scratch, causing massive inconvenience to customers. Save your time and money by avoiding them."
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Unable to Renew
It says policy is up for renewal. When i click ok , it does not do anything
Service
Application appointment very fast
