ACWD My Smart Water Connect

ACWD My Smart Water Connect

Manage Water Account on the Go

8 ratings
3 reviews
Free

Details

  • Released
  • Updated
  • January 5, 2023
  • October 1, 2025

Features

ACWD My Smart Water Connect screenshot #1 for iPhone
ACWD My Smart Water Connect screenshot #2 for iPhone
ACWD My Smart Water Connect screenshot #3 for iPhone
ACWD My Smart Water Connect screenshot #4 for iPhone
ACWD My Smart Water Connect screenshot #5 for iPhone
ACWD My Smart Water Connect screenshot #6 for iPhone
ACWD My Smart Water Connect screenshot #7 for iPhone
ACWD My Smart Water Connect screenshot #8 for iPhone
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About

Manage your water account, pay bills, and monitor usage from your mobile device. This app helps you understand your water consumption, detect leaks early, and access customer assistance programs. It's designed to help you save time and money while promoting water conservation.

Pay bills and monitor usage
Open, close, and transfer service
Learn about water rebates
View up-to-date water usage
Detect potential leaks with alerts
View detailed billing and usage
Enroll in customer assistance programs
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What's New in ACWD My Smart Water Connect

1.4

October 1, 2025

This update includes bug fixes and a few small performance improvements.

User reviews

Badge notifications never go away

Once a badge notification appears, it never goes away, even if you have cleared all messages within the app. This has been going on for over a year, and followed me to a new phone as well. It makes the badge notifications useless. Otherwise, it’s functional.

Doesn’t work

I can’t sign in at all on the app even though I can sign in using the website. Fail.

Payment via app does not work.

This App has repeatedly declined my credit card. It reports to contact my credit card company. This is not the case, the problem lies with the App. I have contacted my credit card company and there are no issues. I can use the same exact Credit Card and Pay by phone without any issues. So inconvenient. I have spoken to ACWD customer service rep and they didn’t provide any assistance besides pay by phone.
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Developer apps

FAQ

What is ACWD My Smart Water Connect?

ACWD My Smart Water Connect is a mobile application designed for Alameda County Water District customers. It allows users to manage their water accounts, pay bills, monitor usage, and receive important alerts directly from their smartphone or tablet.

How do I pay my bill with ACWD My Smart Water Connect?

You can pay your water bill directly through the ACWD My Smart Water Connect app. The app provides a convenient platform to view your billing information and process payments securely on the go.

Can ACWD My Smart Water Connect help me detect water leaks?

Yes, the app offers a leak alert feature that can help you detect potential leaks early. By monitoring your water usage patterns, it can notify you of unusual activity, helping you prevent costly water damage and high bills.

Is ACWD My Smart Water Connect available for free?

Yes, ACWD My Smart Water Connect is available for free download and use. There are no charges associated with downloading or using the core features of the application.

What devices are supported by ACWD My Smart Water Connect?

ACWD My Smart Water Connect is currently supported on iPhones and iPods. The app is designed to run on iOS devices.

How often is ACWD My Smart Water Connect updated?

The latest version of ACWD My Smart Water Connect is 1.4, last updated on October 1, 2025. Updates typically include performance improvements, bug fixes, and new features to enhance user experience.

What is the age rating for ACWD My Smart Water Connect?

ACWD My Smart Water Connect has an age rating of 4+. This indicates that the content is generally suitable for all ages, with no mature themes or potentially objectionable material.

Does ACWD My Smart Water Connect have ads?

No, ACWD My Smart Water Connect does not contain advertisements. The app is designed to provide a clean and uninterrupted user experience focused on managing your water account.