App works when it wants too
Garbage
Garbage
Lower if could
Response from developer
Allow me to apologize, not only for the poor experience but for the lack in response to your concerns here - we at Adashi Rollcall have put plans in place to change this moving forward. If you're willing, please reach out to us at support@adashi.zendesk.com with any issues or feedback you may have, and I can assure you Adashi Rollcall Support personnel will respond to you directly. Moving forward, this is our aim. We also have upcoming updates planned to address some of the issues you've mentioned here, and more.
Same Issues…
Response from developer
Hi, you're absolutely right - and we'd like to sincerely apologize for the lack of user engagement. We've been working hard to improve the Rollcall app, and have since revised our efforts to equally as much focus on our users. If you are willing, please email us at support@adashi.zendesk.com with any issues you may face. Also, we would greatly appreciate any feedback/suggestions you may have to offer. Our Adashi Rollcall personnel will contact you by phone or email, whichever you prefer, and will work with you to resolve any problems you may come across. In addition to this, we will be releasing some updates to the Rollcall app in the coming weeks, which should address some of the bugs/issues currently. We know how vital this mobile app can be to Firefighters & Rescue staff like yourself, and moving forward we pledge to be more user-focused, and provide better support of our Rollcall application overall.
Useless
App closes when you open it, need to delete and reinstall all the time, never connects to the system properly and when it does it takes forever to load.
Response from developer
I'd like to apologize for the poor experience, but also for the lack of needed support for the Rollcall application...we at Adashi Rollcall have fallen short on both counts. However, we are working very hard to change this. One aspect of this change is the availability of our Rollcall Support team - who can be reached via email at support@adashi.zendesk.com, where you can also submit a help desk ticket. Our Rollcall Support personnel will be in contact with you directly within 24hrs, by phone or email - whichever you prefer. Also, we have some much-needed updates planned for the Rollcall mobile app that will be released in the coming weeks. Please keep an eye out for these as they should address some of the current bugs/fixes that are needed. We've got quite a bit of ground to cover, but our main focus moving forward is you the user. So please, if you are able reach out to us with any questions, issues or suggestions - don't hesitate to do so.
Total Dumpster fire of an app
Response from developer
This is an unacceptable experience for a user to have with the Rollcall application, and we are taking active steps to resolve issues you've mentioned in future updates. More importantly however, I'd like to apologize for the lack of response/support we've provided in relation to your concerns. There's no excuse for this, but know we are working hard to rectify it. That being said, if you experience any issues or problems with the Rollcall app moving forward, or have any suggestions or feedback you're willing to offer - I would encourage you to reach out to the Rollcall Support Team at support@adashi.zendesk.com anytime day or night. Our Rollcall Support personnel will be in contact within 24hrs, by phone or email whichever you prefer. Also, please be on the look out for updates to the Rollcall app in the near future, as we plan to release these updates in order to address some of these specific issues you've mentioned.
Works fine but
Or a “delete all” that actually deleted the messages. Individually is a pain; It’s even worse when you back out of the messages section then back in only to find the same messages you thought you deleted sitting there looking at you.
Response from developer
Hi Mike, thank you for the feedback, sincerely. More importantly, allow me to apologize for the delay in response to you. Adashi Rollcall has made it a key focus point moving forward, to better support our Rollcall users, and take advantage of the valuable feedback you have to offer. If you have any additional suggestions, feedback, or face any issues with the Rollcall app - please email us or submit a ticket to support@adashi.zendesk.com. Our Rollcall Support staff will reply to you directly within 24hrs. Also, we have updates planned for release in the near future which will address this very issue with deleting messages. Please be on the look out for that as we release these Rollcall app updates.
Marginal At Best
Click a button and take a seat because speed is not in this apps wheelhouse. In fact, in a speed test with literally every other app on my phone, this bad boy comes in dead last.
I’m not sure what’s more miserable, trying to navigate Adashi or listening to a Nancy Pelosi speech.
I guess I should be kind because I’ve never made an app and it’s probably hard, but then again screw that. Get your crap together.
This review has been by far the most fun I’ve gotten out of the app, so I guess I’ll give them that.
Response from developer
Hi, I want to sincerely apologize for the poor experience you've had. More than that, I'd like to apologize for the delay in response. Adashi Rollcall has made it our focus to listen to customer feedback moving forward, something we had not done a good job on up until now. When you have the time, I encourage you to reach out at support@adashi.zendesk.com to provide any feedback or suggestions you may have. Also, you can submit a ticket at that email as well, and you will receive a response within 24 hrs.
Would not recommend
Adashi
Response from developer
Hi, I want to apologize for the experience you've had with Rollcall. More than that, I'd like to apologize for the serious delay in response - there's no excuse. Adashi Rollcall has made it our focus to listen to customer feedback moving forward, something we have failed at up to now. When you have the time, I encourage you to reach out at support@adashi.zendesk.com to provide any feedback or suggestions you may have. Also, if you continue to have issues you can submit a ticket at that email as well, and you will receive a response within 24 hrs.
Junk
Response from developer
I would like to apologize for this - we recognize the fact that a Rollcall user's income is directly affected by the Rollcall app. Beyond that, this response is long overdue, and there's no excuse for such delay. We at Adashi Rollcall have made it our number one goal to ensure we are listening to our users, as well as utilizing your valuable feedback to consistently deliver a better and more reliable product. Please don't hesitate to reach out to us directly at support@adashi.zendesk.com with any issues, concerns, or feedback you may have to offer - thank you.
Not user friendly
Response from developer
Hi, I want to sincerely apologize for the poor experience. Equally so, I'd like to apologize for the delay in response. Adashi Rollcall has made it our focus to listen to customer feedback moving forward, something we failed to do up to this point. Please don't hesitate to reach out at support@adashi.zendesk.com to provide any feedback or suggestions you may have. Also, you can submit a ticket at that email as well, and you will receive a response within 24 hrs. Addressing your specific concern, be on the look out for an update in the coming weeks to the Rollcall app which will directly address your issue with messages.
Hey- You!
Do you like not being able to turn your phone on silent due to one apps inability to have customizable notification settings?
Do you like hot piles of garbage?
Then boy, have I got an app for you!
Response from developer
Hi, I want to sincerely apologize for our delay in response. I'd like to apologize as well for the less-than experience you've had with Adashi Rollcall. We have a renewed focus to listen to customer feedback moving forward, an area we've fallen short. When you have the time, I encourage you to reach out at support@adashi.zendesk.com to provide any feedback or suggestions you may have. Also, you can submit a ticket at that email as well, and you will receive a response within 24 hrs.
