Cannot receive notifications
The app has been nothing but buggy for me. Primarily the issue is not receiving notifications, despite phone and app settings being properly adjusted. I must refresh the incident list to see dispatched calls. Please fix this, it’s a big hassle. These are 911 situations.
Crashing
The app is constantly crashing as soon as I open it.
Latest update is awful
Not sure what happened with the latest update, but it’s terrible. Assigned units are not accurate, constantly have to refresh. Complete opposite of “Improved incident list and app stability”. I wish I could take the update back 👎🏽 Come on First Due. Fix it.
UI
The user interface is one of the worst on the market. Reviews are mid cause Admin votes it up but line guys vote it down. Packaged prettily to entice Admin to buy, but terrible for the end-user. Bring back ESO and TargetSolutions. 2 stars cause "eVerYThInG iS INteGrAtEd"
Close
I like the functionality up to a point. You need to read and take to heart the recommendations to add a dark mode. I heard you say it’s difficult, but you didn’t say impossible. Start with one platform and move on.
I’d love for notifications to be modifiable in the app so that I don’t have to listen to all my devices trying to tell me there’s a call. I want my work phone to be able to tell me everything but my personal phone and tablet to only show me the fun stuff like fires and boat calls. I don’t want to have multiple aliases so I can control each device on my account.
And work with first due to add some useful information to the incidents. We need times to be available. We don’t all have Command and have easy access to vehicle times and statuses. It’s not practical to have each unit choose their status when dispatch does it as part of their job. Our CAD sucks pretty hard but there has to be an easy way to direct that data you/they already consume.
You push out enough updates so you’re working on improvements. Here are a couple helpful hints. Don’t be too surprised if you see this in the Suggestions section on the support site.
Thanks
Chris
I’d love for notifications to be modifiable in the app so that I don’t have to listen to all my devices trying to tell me there’s a call. I want my work phone to be able to tell me everything but my personal phone and tablet to only show me the fun stuff like fires and boat calls. I don’t want to have multiple aliases so I can control each device on my account.
And work with first due to add some useful information to the incidents. We need times to be available. We don’t all have Command and have easy access to vehicle times and statuses. It’s not practical to have each unit choose their status when dispatch does it as part of their job. Our CAD sucks pretty hard but there has to be an easy way to direct that data you/they already consume.
You push out enough updates so you’re working on improvements. Here are a couple helpful hints. Don’t be too surprised if you see this in the Suggestions section on the support site.
Thanks
Chris
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