ADI US Mobile User Reviews

ADI US Mobile
ADI US Mobile
ADIGLOBAL CORPORATION

Customer Experience

Positive experience26.3% of reviews
Neutral10.5% of reviews
Negative experience63.2% of reviews

~ Based on 19 written reviews from the US App Store.

Is ADI US Mobile Safe?

ADI US Mobile appears mostly safe based on user ratings. AppsHunter Safety Score for ADI US Mobile is 70/100.

This assessment is based on 47 user ratings, with an App Store average of 3.5/5.

Safety Analysis

59.6% of ratings point to a safe experience
8.5% of ratings suggest some concerns
31.9% of ratings point to a risky experience

~ Based on 47 App Store ratings for ADI US Mobile.

Is ADI US Mobile Legit?

ADI US Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for ADI US Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Something went wrong

Does this app even connect to your database anymore? Searching for or attempting to navigate to product always lands on a "Something went wrong" screen. App is completely unusable for searching/purchasing.

Wow bad broken app

Wow, you guys completely ruined a good app you can’t search for anything in stock.
All searches return a “ something went wrong please try again.”

Ooops something went wrong

This happens every time I try searching for a product on the app. Was hoping this would be an alternative to always being on hold when you call in for help with product availability but it doesn’t work either.

Credentials

Since Latest update, every time app I closed app does not stay signed in. Need to constantly input login credentials.
Edit: updated to v6.0.1 resolved, thanks.

Response from developer

Hi! Thanks for your feedback. We understand how frustrating it is to have to sign in every time you open the app. Please make sure you're using the latest version, as recent updates extend sign-in sessions to up to 21 days after login, reducing the need to re-enter your credentials.

Doesn’t stay signed in!!!

The latest version doesn’t stay signed in every time it’s opened . What a pain. The older versions worked so much better.

Response from developer

Hi! Thanks for your feedback. Please update to the latest version of the app. The latest release extends sign-in sessions to up to 21 days, reducing the need to log in each time you use the app.

Owner

Going worse and worse with the app

Response from developer

Hi! Thanks for your feedback. Please make sure you're using the latest version of the app, as recent updates include improvements designed to enhance performance and the overall experience.

Credentials

Since Latest update, every time app I closed app does not stay signed in. Need to constantly input login credentials.

App is almost useless

Please fix!!!
Lots of errors checking item availability, app is unstable when searching items (after typing 3 or more keywords 0 results found) viewing past orders crashes the app.

Response from developer

Hi there, we're sorry to hear about your frustration with the app. We have recently made several performance updates that may solve the issues you were facing. We’d love for you to give it another try. If you’re still having trouble, please contact our support team directly at +1(877)228-6739 so we can help.

Can’t see stock availability

I try to look at stock availability and it say “something went wrong”
Can’t see it through a browser either.

Crashes on log in

App opens. I try to log in and it instantly crashes. Deleted and reinstalled. Same result. Latest version of iOS on iPhone…

ADI app is a dumpster fire!!!

App crashes continuously on iOS. There are better distributors with better pricing in the industry.
What good is ADI if you can’t view products to order? One might think they would do a better job!!!

Guess it doesn’t matter to ADI that they spend tremendous advertising $$$$$ with poor returns on investment. Employees tried to get issues resolved although management is deaf!!!
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Nice way to search catalog

The app works pretty well for navigating the ADI catalog. One issue I keep running into though is after clicking on a few products sometimes the product screen comes up completely blank and hangs the app and requires a force quit and relaunch. I’m running into this issue quite often lately.

Cannot sort by price.

This alone makes me shop elsewhere whenever I have to look up product. Who the heck wants to scroll through 200 cameras when looking for a low priced item.

Awesome Experience!!

A great tool to support your business needs to buy, track and confirm orders.

Wow! What an upgrade!

This latest version is way better then what was previously offered. Easy to use and fast.

Love This App

Such a great and easy app that a few of my friends recommended me to get. Solve all of my problems, such a fast and easy check out experience

Entropy at its best

It’s amazing how both the app and the web portal gets worse every time they update them. Like mentioned above now you can’t copy, and the search functions are now worthless. Try searching Dahua thermal hybrid for instance, 2 years ago you’d get the 4-5 results you were looking for. Now you get every single product they make. Try Dahua night color, same thing with Hikvision and other manufacturers mixed in. Add a filter by brand checking only Dahua, still get all manufacturers. Your IT team should consider themselves lucky to be employed.
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Response from developer

We appreciate your feedback as our customers are important to us. We are constantly improving our app with better content optimization; you can now use the copy and paste functionality as well. We hope you continue to use the ADI app - or consider giving the app a second try in the future.

Needs proper field testing

The new app design is a great improvement compared to the previous version which was just a browser. But in this new app we can’t select and copy any text, which renders it useless and almost every time we end up navigating to the site in a browser window, considering that the available product info is oftentimes limited, and we can’t even copy the model number to search for more info.
To be clear - copying text is a default OS function that was deliberately eliminated from the app, making it only useful if you know exactly what you want to purchase.
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Response from developer

We appreciate your feedback as our customers are important to us. We are currently building copy-and-paste functionality into the ADI mobile experience and intend to have this feature in place soon. We hope you continue to use the ADI app with the expectation that this will be resolved – or consider giving the app a second try in the future.

Great App, Very Useful!!

Very useful app, much more convenient than going to the website on a browser! Love the function of being able to track my orders!