Adobe Illustrator Reviews: Is It Legit?

Customer Experience

Positive experience13.2% of reviews
Neutral14.5% of reviews
Negative experience72.3% of reviews

~ Based on 545 written reviews from the US App Store.

What users say about Adobe Illustrator

Is Adobe Illustrator Safe?

Adobe Illustrator: Graphic Art appears safe based on user ratings. AppsHunter Safety Score for Adobe Illustrator is 90/100.

This assessment is based on 38,319 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.7% of ratings point to a safe experience
3.9% of ratings suggest some concerns
8.4% of ratings point to a risky experience

~ Based on 36,153 App Store ratings for Adobe Illustrator.

Is Adobe Illustrator Legit?

Adobe Illustrator: Graphic Art appears to be a legitimate app. AppsHunter Legitimacy Score for Adobe Illustrator is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ahh

Ahh ahh app

Crashes on iPad

I thought that the constant crashes were because I didn’t have enough memory or that my iPad was too old. Got a brand new one and put very little on it. It still barely works and crashes too often. Not great for a graphic designer.

Disappointed

Would like to see more features available that are already available on desktop

Could be useful but...

Illustrator for iPad has serious stability and responsiveness issues. I’m using a current iPad Pro with plenty of available performance, and the app frequently becomes unresponsive or force-closes while working on relatively simple vector artwork. I’ve experienced freezes during basic editing, Type on Path operations, Pathfinder/Combine Shapes work, and even while renaming or saving a document. In one case, an existing document repeatedly returned “Can’t Place File” for both JPEG and PNG images, while the exact same images placed normally in a new Illustrator document. Copying the image from the new document into the existing one worked, which suggests a document-state or application bug rather than a file-format problem.

The app is extremely useful when it works, especially with Apple Pencil, but the instability makes it difficult to trust for professional production work. Constantly saving, duplicating files, reopening the app, and creating workarounds to avoid crashes significantly disrupts the workflow. Illustrator for iPad could be an excellent professional design tool if Adobe focused heavily on stability, document reliability, and responsiveness.
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Ok but Clunky

It’s not bad but it’s very much arranged like the desktop app which makes it less intuitive on iPad. Feel one of the things is drawing with the pencil. But the let down is in the layering.

Crashes so often, can’t even work properly

Just as the title says. This app crashes 10 billion times before you can even start a project.

Buggy and lacking desktop features, but still effective.

I have used illustrator for a longtime on my desktop, and just made the switch to my iPad. I expected more from the app honestly- but it isn’t terrible. I like how intuitive it is, and how it is a simple interface. However, it is missing some key features and tools, and it glitches quite a bit (I have the most recent update on a brand new ipad, so it is an issue with the app) which can get a little annoying. However, with all of that being said, I still prefer illustrator over the other apps out there. I just feel like Adobe is a bit behind on this app for tablets. Hoping the next update fixes these issues!
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App won’t open

I’ve used this app for years and now it won’t open just force closes and crashes. Unable to access any of my files or work on anything new. Unsurprisingly they are able to charge me but not able to get the app to open.

Deleted it before but will be deleting it again

Rubbish

They’ve lost the plot.

Can’t find anything. They keep removing important things like swatches and making it unbelievably complicated to use. The UI design is awful. You have to drill down to find the tools you use frequently, do complicated app connects, and the undo is next to the button that saves so you get stuck with ruining your work a lot, or you have to do a lot of gestures that don’t register and mess up your work. It’s easier for me to draw on paper and scan in my work, since I often have to start over from scratch just the same in this program.
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If only it worked on an IPad

I love illustrator but it doesn’t function on an IPad.

Limited

Super limited

I think

I've been using Adobe Illustrator for years, and it just keeps getting better. The precision of the vector tools, the smooth pen experience, and the constant updates make it an absolute powerhouse for designers. There's definitely a learning curve, but once you get comfortable, it feels like there’s almost nothing you can’t create. Huge respect to the team behind it — keep pushing creative boundaries!
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Busted

It shuts down every time I open a file.

Too many glitches

The app keeps freezing and I have to close out the entire app to keep working on the project.

Beyond Frustrating, and not worth $

I cannot describe how incredibly frustrating the IPad version of this app is. It’s glitchy, crashing constantly. A shortcut that works one day, doesn’t work the next, and all the actions aren’t adequately adapted for touch screen. For example, if you are trying to select within text to change your text, it will automatically switch to the text tool and create a new text field…over and over, until one of the times I touch it, it works. I am resentful of the money I pay for this subscription. I only do the very last steps of editing my work in this app, and even then, simple tasks can take hours. The only reason I use it is that my templates for all my work are in it, and I’ve never had the time to recreate those in another program.
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Few features and setting

I am looking to migrate from desktop to tablet. You should add more features because the processing power of iPad is extremely high. Moving layers is very bad. It should be easy to move by grabbing the design layers. Or define a shortcut for the shift button to change the image size without changing the scale. I hope more features will be added in the future.
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Please fix

Crashes every time I open a file or star something new

Great (when it was free)

But I'm not paying Adobe to train their ai on my work.

Useless

Everything on the mobile version doesn’t have labels , it’s impossible to find anything even the colour fill is different.