Advance Auto Parts User Reviews

What users say

Top reviews

Easy As 1,2,3

Very smooth ordering process online. Online ordering with curbside or in-store pickup is the best way to save and find great prices

They send the wrong parts all the time.

I have to say I’m extremely disappointed with Advance Auto Parts. This is now the third time I’ve received the wrong part after ordering from them. What’s even more frustrating is that these weren’t just small mistakes—the parts were for completely different vehicles.

Most recently, I ordered a Fel-Pro head gasket set for my 2002 MINI Cooper Base, and instead I was sent a Chrysler engine gasket set. This wasn’t even close to what I ordered. When you’re in the middle of an engine rebuild, getting the wrong parts can bring the entire project to a halt, waste hours of your time, and potentially cost you more money.

Mistakes happen, but after the third incorrect order, it’s no longer an isolated incident—it’s a pattern. Ordering parts from Advance Auto has become a gamble, and that’s not acceptable when customers depend on getting the correct components to complete repairs.

I hope Advance Auto improves its quality control and order verification process because this level of accuracy is simply not good enough. Until then, I can’t recommend ordering parts from them based on my experience.
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New update very glitchy can’t type

Mandatory updates website better

App

What good is any app that requires a update and can’t browse what u need

AMAZINGGG CUSTOMER SERVICE

5+ STARS ⭐️⭐️⭐️⭐️⭐️ for Bernard!!! He helped me GREATLY in store to purchase my order online to recieve the discounts extra discounts. EXTREMELY patient, knowledgeable, pleasant & courteous too!!! He is an AMAZING asset to your company & he ROCKS!!! I SOOO APPRECIATED his help as a woman & clueless as to what I needed.

THANK YOU, THANK YOUU, THANK YOUUU‼️🙏🏼‼️🙏🏼‼️
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expired

i earn rewards and you keep taking them before i can use them.

Best store

Carlos is a manager here and always makes sure you get what you need to fix your vehicle. Great guy. And Washington is my preferred store.

Easier than other auto parts apps.

Pretty easy to use. Even showed clearance items.

Y

The best place to buy your car parts

Getting better

The app is improving

Best App Ever

Once you know how to navigate and apply discount codes, why would you ever walk into a store to buy something. If you are not using the app, you are missing out on big discounts brother.

Brake parts

Emanuel was super. Took the time to re-order my stuff so I can get my discount. Great employee !!

Can’t log in

Every time I try to log in on the app or website it says “oops something went wrong”. So actually pretty useless. Failure at the most basic task.

Online order

Quick and easy to easy thank you

Easy

Quick and easy to order

Convenient and thrifty

As a DIY guy, the AA app made it easy to order my parts and save precious dollars on my routine maintenance,

Great prices

Love the online purchase options

Alright

Excelente calidad

Oil change

Always have parts in stock for all my car part needs best price also in my opinion for working on your DIY projects

Great Job

Everything was nice and easy thank you