Advance Auto Parts User Reviews

Customer Experience

Positive experience82.3% of reviews
Neutral4.9% of reviews
Negative experience12.8% of reviews

~ Based on 547 written reviews from the US App Store.

What users say

Is Advance Auto Parts Safe?

Advance Auto Parts appears safe based on user ratings. AppsHunter Safety Score for Advance Auto Parts is 96/100.

This assessment is based on 121,095 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.0% of ratings point to a safe experience
1.7% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 121,095 App Store ratings for Advance Auto Parts.

Is Advance Auto Parts Legit?

Advance Auto Parts appears to be a legitimate app. AppsHunter Legitimacy Score for Advance Auto Parts is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy and fast

Everything was fine

Best customer service

I have had nothing but excellent service at this location.Friendly, knowledgeable and a large amount of parts in stock, for both my Nissan pathfinder and my mini cooper.

I’m happy

Just got my self some synthetic oil well deserved oil change coming up

Good Store’s

Tienen una variedad de productos que en otras tiendas no lo tienen, me gusta Advanced AutoParts

Smooth UI

Easy to search through for parts. Images don’t always load but still quick to look through and get what you need.

Great deal

I got a great deal at advance.

Don’t work

Fix the bugs. The product price and store don’t load.

When you need it

They’re always there when you need a part when you don’t have something so you need to get a oil filter and oil done

The best place for parts.

Great service. Super helpful. From free wipers install to rear end parts it’s the place to go. Great rebate program. Knowledgeable people, especially in Delran and Maple Shade.

Excelente easy app

Great app , so easy to find parts and pay for them! 100% recommended

Best parts store

Only company worth shopping for car parts 💯❤️

Ran by bots

Any errors or account blockages are unfixable. Ai dictates what you can do on the app and what you can spend

Thank you

Very easy and love the coupons. Very affordable. Thank you

Best auto part supplier hands down

My go to store for good quality parts at a good price !!

Worst app to use in Puerto Rico

You make a order online and get a promo code to get a discount and wen you go to pickup they say that product doesn’t exist and then they offer the same product on store without the discount. It happened on the store at 167 avenues 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

Too many updates

This app updates very time I need it at the store! Cellular service at the store is minimal. It’s being worthless.

Easy

Nice and easy app

Easy As 1,2,3

Very smooth ordering process online. Online ordering with curbside or in-store pickup is the best way to save and find great prices

They send the wrong parts all the time.

I have to say I’m extremely disappointed with Advance Auto Parts. This is now the third time I’ve received the wrong part after ordering from them. What’s even more frustrating is that these weren’t just small mistakes—the parts were for completely different vehicles.

Most recently, I ordered a Fel-Pro head gasket set for my 2002 MINI Cooper Base, and instead I was sent a Chrysler engine gasket set. This wasn’t even close to what I ordered. When you’re in the middle of an engine rebuild, getting the wrong parts can bring the entire project to a halt, waste hours of your time, and potentially cost you more money.

Mistakes happen, but after the third incorrect order, it’s no longer an isolated incident—it’s a pattern. Ordering parts from Advance Auto has become a gamble, and that’s not acceptable when customers depend on getting the correct components to complete repairs.

I hope Advance Auto improves its quality control and order verification process because this level of accuracy is simply not good enough. Until then, I can’t recommend ordering parts from them based on my experience.
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New update very glitchy can’t type

Mandatory updates website better