Easy and fast
Best customer service
I’m happy
Good Store’s
Smooth UI
Great deal
Don’t work
When you need it
The best place for parts.
Excelente easy app
Best parts store
Ran by bots
Thank you
Best auto part supplier hands down
Worst app to use in Puerto Rico
Too many updates
Easy
Easy As 1,2,3
They send the wrong parts all the time.
Most recently, I ordered a Fel-Pro head gasket set for my 2002 MINI Cooper Base, and instead I was sent a Chrysler engine gasket set. This wasn’t even close to what I ordered. When you’re in the middle of an engine rebuild, getting the wrong parts can bring the entire project to a halt, waste hours of your time, and potentially cost you more money.
Mistakes happen, but after the third incorrect order, it’s no longer an isolated incident—it’s a pattern. Ordering parts from Advance Auto has become a gamble, and that’s not acceptable when customers depend on getting the correct components to complete repairs.
I hope Advance Auto improves its quality control and order verification process because this level of accuracy is simply not good enough. Until then, I can’t recommend ordering parts from them based on my experience.
