App doesn’t work, so I sign in online through browser
I can’t even log in my email and password are correct but it doesn’t log me in. And through the internet browser the log in screen asks for user id and password and that works.
Doesn’t work! Broke app
Horrible app can’t make a payment always logged out when I’m ready to make a payment! It’s 2025 yet can’t even get a mobile app that works smh
Do better
Small business with an app for so called Insurance use… have to do better it’s no help just a waste of space when it lags or can’t even process a payment. Fix asap honestly I would give this half a star review if was able to
Trash company
They don’t answer the phone!!! Trash company
Invest In Your Company.
I understand being a smaller business, but this is ridiculous. This app barley functions. It doesn’t show you due amounts, and doesn’t even refresh after making a payment. I’ve had to reset my password four times, with two different monitors in front of me, and it will not take my password. I had no choice but to choose this insurance company because everything is going up, and they were the cheapest at a whopping $300. It’s really disheartening when the company I chose to insure my car so I can continue to contribute to society, doesn’t even seem reliable. In this day and age, internet presence is everything. And if I can’t even get a breakdown of my policy, let alone log in, why would I trust you?
Just food for thought.
Just food for thought.
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Laggy/crashes/bugs/ too much issues! pay for better app developers
Cmon pay for better app developers this is pretty dumb that you guys didn’t even put an effort in it at all no invested. Also when I go on the website your site isn’t trusted…
worst insurance!
everytime i try & call to make a payment, some foreign lady always answers the phone. then she tells me she's gonna send me to the ENGLISH department for a call back & to leave my number. nobody has called back YET & it's been 2 days! the APP is horrible as well as this " auto business ". worst insurance company to deal with & i'll be dropping them ASAP
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First time here
Don’t know why this is not working
Trash!!
This app is terrible. I tried to login. It says that it has no policy number that associated with my name. I’m looking at the paper right now writing it down Word for Word number for number I think it’s a conspiracy.
It doesn’t works
I can’t pay never, it shows a msg box saying something about and additional fee, and it can’t go forward.
Trash
This app is so bad I try to pay my bill and it tells me unable to process payment please try again. Every time I have to by calling the insurance company and that takes forever mostly because there are at too many options and the explanations are super long! Edit the moderator for this app is horrendous they still have not responded to this review months later! Learn how to do your job and fix your broken app pathetic
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Needs an update
For some reason it doesn’t tell me my payment due date only tells me the date I started my policy
Great App! So Easy
Such a great app!! Very easy to use. I am able to make a payment, pull up my ID cards, look up my policy, start a new claim and even contact them if I need help!! Thank you so much for a great app!
