Terrible
The people running the server no longer trade so this app is useless. The support from Thermotec AG and electarad has been appalling. Very expensive radiators that you can no longer access outside of the house. Do not buy!!!!
Simply not good enough
This app hardly works, so:
If you use it and then close it, the next time you load it it will seam fine till you ask it to update something then it will 100% crash and you’ll need to start over.
The mobile capabilities stopped working completely 2 months ago and now it only works if your on you same Wifi so I cannot use it to warm my house up before I get home.
If your connected to WiFi and you have the rather expensive but very cheaply made WiFi connector it can work fairly well but the app is not build to handle any signal loss meaning if the house signal is off you just get stuck waiting for a good bit for it to tell you. Then you keep clicking again and again to try, but eventually you will get it to work.
It forces you to sync with all the heaters to check the app and the heaters are all the same, but again if a heater does not connect it fails and you need to do it all again.
This app works on a technical sense hence the one star but fails across the board where it matters.
If you use it and then close it, the next time you load it it will seam fine till you ask it to update something then it will 100% crash and you’ll need to start over.
The mobile capabilities stopped working completely 2 months ago and now it only works if your on you same Wifi so I cannot use it to warm my house up before I get home.
If your connected to WiFi and you have the rather expensive but very cheaply made WiFi connector it can work fairly well but the app is not build to handle any signal loss meaning if the house signal is off you just get stuck waiting for a good bit for it to tell you. Then you keep clicking again and again to try, but eventually you will get it to work.
It forces you to sync with all the heaters to check the app and the heaters are all the same, but again if a heater does not connect it fails and you need to do it all again.
This app works on a technical sense hence the one star but fails across the board where it matters.
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waste of time
spent thousands of pound’s on a heating system that this useless app is supposed to control. doesn’t work should be getting sued
Clunky, buggy, end-of-life
Very clunky and idiosyncratic app. It crashes frequently each time you try executing a second function. The back-end servers are now completely dead, so it will only operate on your local network (i.e. when you’re at home).
Due to the servers being down, Alexa integration has stopped working completely (one of the key selling points of the radiators I purchased).
Due to the servers being down, Alexa integration has stopped working completely (one of the key selling points of the radiators I purchased).
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Doesn’t work
I have reset the system multiple times, initialised programs, reprogrammed, deactivated and reactivated again, but the simple fact of the matter is that none of the heaters turn on.
