Horrible Technology
App doesn’t update for your flight status. They only can charge you more money on the app but can’t even show if it’s delayed. Never mind rebooking if a connecting flight gets missed or if one is canceled. Stone Age tech.
Do not fly with this airline
Changed my flight time, app and website will not allow me to change my flight time. They do not respond to emails and good luck getting them on the phone.
Scam
This company operates on total scam as far as their check in fees. I bought a ticket on expedia and nowhere it mentioned that I had to check in, on my own, 24 h before the flight or I would have had to pay €50! I found out about this later. I tried to check in 24 hours before and the system would not accept my booking code… result… they stole
€50 from me!
€50 from me!
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Last update
Last update does not update - it gives me a blank page with nothing on it included my saved data on the mobile app. Also when changing the tickets at the payments options I tried 3 different payments method and keep not accepting the payment either card or PayPal or debit card - please fix - also I would suggest a space for communicating with customer service from the app - right now you can’t and need to go on line to search for a link etc - not very user friendly when I’m trying to get assistance and change my ticket from my mobile app
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Customer service
Se potevo vi davo -5. Ma come fate a definirvi compagnia seria??? Da 36 ore che cerco di mettervi in contatto con voi. Non una che una persona alzi la cornetta per rispondere al benedetto telefono. Fate pena.
