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Volotea

Volotea

by Volotea S.A.

1.1K ratings
347 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • April 30, 2013
  • August 11, 2026

Features

Developer

Volotea S.A.
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About

Book flights, manage bookings, and access boarding passes easily. Find great deals, check flight status, and even book hotels and cars for your trip. Save time with passenger profiles and mobile check-in.

✓Book flights easily
✓Manage bookings and changes
✓Access boarding passes
✓Check flight status
✓Book hotels and cars
✓Mobile check-in
✓Passenger profile management
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What users say

Summarized from real user reviews of Volotea. Based on 1.1K reviews and a 4.5/5 average, it highlights the 3 positives and 10 negatives reviewers mention most about this Travel app.

Positive things

  • ✨Easy and great prices
  • 🤗Agréablement surpris
  • 👍Nice app

Negative things

  • 🚫Impossible to pay
  • 🤯Nightmare trying to contact customer support
  • 🤖Not intuitive or easy to use
  • 🔒Very serious data breaches
  • 🤯Useless, app and website never work
  • 🤖Confusing and complicated membership/baggage policies
  • 🤖Clunky and 'promised' discounts fail to materialize
  • 🤖Hardest website ever, difficult to navigate
  • 💰Hidden fees and deceptive pricing
  • 🤯Terrible company, terrible app
See all reviews
+2

What's New in Volotea

4.52.1

August 11, 2026

This new version (yet another one) fixes recently detected errors and adds some improvements. Of course, you can contact us and send us suggestions to mobile@volotea.com, we will be happy to receive your feedback and comments.

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User reviews

Most RecentHighest RatedLowest Rated

Windmill

Fácil the comprar por la aplicación
Windmill1978Windmill1978

Scammers

I will taking Volotea to court asap, I’m already in contact with my lawyers here and my lawyers in Barcelona. I have all the evidence I need to ruin your company. Your website doesn’t even function, it’s an absolute embarrassment. See you in Court Carlos
The only true Roo.The only true Roo.

A Failure

The Volotea app fails at the most basic and important operation: your boarding pass. The app does not allow to save boarding passes to a digital wallet. You must use the app. When I went to retrieve my passes on a recent flight, the app worked except the boarding pass images never appeared. Useless. A terrible flaw. Do better.
Show more
Waze is weakWaze is weak

Response from developer

Hi, thank you for providing your feedback and letting us know about your experience. We apologise for the inconvenience caused and we ask you to please send us a photo of the error to our mail mobile@volotea.com. Thanks for your comment. Regards.

Gracias

Excelente servicio
MarinalachiquitaMarinalachiquita

Très bonne compagnie au niveau commercial

Nous avions eu un gros retard sur un vol et avons été remboursé pour mon mari et pour moi, j’ai choisi un avoir sur un prochain vol… après pas mal de galère pour y arriver, j’ai essayé tout simplement avec mon téléphone et ça a fonctionné. Merci à Bolotea pour votre service commercial très au point. Un seul bémol : vous êtes très difficile à contacter…
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Kkris73Kkris73
See 342 more reviews

User experience

🐞

Reported Bugs

4 issues

Authentication issues, can't log in

Bug

Booking process issues, flights disappearing

Bug

Inability to check in online, download boarding passes

Bug

Inconsistent app and website functionality

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

Improve check-in process

Feature

Better customer support

Feature

Simplify membership and baggage policies

Feature

FAQ

What can I do with the Volotea app?

The app allows you to book flights, manage your existing bookings, access your boarding passes, and check flight status. You can also book hotels and rental cars, and access travel content.

How do I book a flight through the app?

You can book flights simply and easily from your mobile. The process allows access to recent searches, best tariffs, exclusive offers, and extra services. You can also save passenger details and payment methods for faster bookings.

Can I make changes to my flight booking using the app?

Yes, you can make changes to your booking and book extra services through the app. Changes to your booking can be made up to 7 days before departure. With the Flex plan, unlimited date and itinerary changes are possible up to 4 hours before your flight.

Is the app free to use?

The app is free to download and use. While the app itself is free, it facilitates the booking of flights and other travel services which have associated costs. There may also be in-app purchases for premium features or services.

What are the benefits of creating a passenger profile?

Creating a passenger profile saves you time by automatically filling in passenger information, contact details, and payment information during booking. You can also save your payment methods for future use and check your Volotea Credit balance.