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Volotea

Volotea

by Volotea S.A.

1.1K ratings
351 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

Released
April 30, 2013
Updated
October 28, 2026

Features

Developer

Volotea S.A.
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Volotea video #1 for iPhone
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About

Book flights, manage bookings, and access boarding passes easily. Find great deals, check flight status, and even book hotels and cars for your trip. Save time with passenger profiles and mobile check-in.

✓Book flights easily
✓Manage bookings and changes
✓Access boarding passes
✓Check flight status
✓Book hotels and cars
✓Mobile check-in
✓Passenger profile management
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What users say about Volotea

Reviews of Volotea are mostly negative: the Travel app is rated 4.5/5 from 1.1K App Store ratings. What users like most: easy and great prices, agréablement surpris. Top complaints: impossible to pay, nightmare trying to contact customer support. Summarized from real user reviews.

Positive things

  • ✨Easy and great prices
  • 🤗Agréablement surpris
  • 👍Nice app

Negative things

  • 🚫Impossible to pay
  • 🤯Nightmare trying to contact customer support
  • 🤖Not intuitive or easy to use
  • 🔒Very serious data breaches
  • 🤯Useless, app and website never work
  • 🤖Confusing and complicated membership/baggage policies
  • 🤖Clunky and 'promised' discounts fail to materialize
  • 🤖Hardest website ever, difficult to navigate
  • 💰Hidden fees and deceptive pricing
  • 🤯Terrible company, terrible app
See all reviews
+1

What's New in Volotea

4.59

October 28, 2026

This new version (yet another one) fixes recently detected errors and adds some improvements. Of course, you can contact us and send us suggestions to mobile@volotea.com, we will be happy to receive your feedback and comments.

More

User reviews

Most RecentHighest RatedLowest Rated

Frustrating

Didn’t find the process very easy.. small for instance the app asks for the country code and then asks the city code when almost everybody uses a mobile which has not city code!
PMPeter Mall

Horrible app

I’ve tried so many times to put my information to retrieve my boarding pass and the app freezes before I can put any of my information. Very frustrating.
Mmariamawitmamo

Response from developer

Hi, thank you for providing your feedback and letting us know about your experience. We apologise for the inconvenience caused and we ask you to please send us a photo of the error to our mail mobile@volotea.com. Thanks for your comment. Regards.

Mode paiement

Je n’arrivais pas à payer par carte, j’ai essayé plusieurs fois, mais ça ne fonctionnait pas.
RRadmou31

Response from developer

Bonjour, merci de nous avoir fait part de votre retour et d’avoir partagé votre expérience avec nous. Nous sommes sincèrement désolés pour les désagréments causés. Nous vous invitons donc à nous contacter à l’adresse e-mail mobile@volotea.com en nous envoyant la photo de l’erreur que vous rencontrez. Merci pour votre commentaire. Cordialement.

Glitchy

Even after your update 20 hours ago both your website AND the app still freeze on the profile page when filling in the data for the country code for the telephone number contact. It stops everything!
PPedrogood1

Windmill

Fácil the comprar por la aplicación
WWindmill1978
See 346 more reviews

User experience

🐞

Reported Bugs

4 issues

Authentication issues, can't log in

Bug

Booking process issues, flights disappearing

Bug

Inability to check in online, download boarding passes

Bug

Inconsistent app and website functionality

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

Improve check-in process

Feature

Better customer support

Feature

Simplify membership and baggage policies

Feature

FAQ

What can I do with the Volotea app?

The app allows you to book flights, manage your existing bookings, access your boarding passes, and check flight status. You can also book hotels and rental cars, and access travel content.

How do I book a flight through the app?

You can book flights simply and easily from your mobile. The process allows access to recent searches, best tariffs, exclusive offers, and extra services. You can also save passenger details and payment methods for faster bookings.

Can I make changes to my flight booking using the app?

Yes, you can make changes to your booking and book extra services through the app. Changes to your booking can be made up to 7 days before departure. With the Flex plan, unlimited date and itinerary changes are possible up to 4 hours before your flight.

Is the app free to use?

The app is free to download and use. While the app itself is free, it facilitates the booking of flights and other travel services which have associated costs. There may also be in-app purchases for premium features or services.

What are the benefits of creating a passenger profile?

Creating a passenger profile saves you time by automatically filling in passenger information, contact details, and payment information during booking. You can also save your payment methods for future use and check your Volotea Credit balance.