Volotea User Reviews

Customer Experience

Positive experience36.1% of reviews
Neutral7.4% of reviews
Negative experience56.4% of reviews

~ Based on 349 written reviews from the US App Store.

What users say

Is Volotea Safe?

Volotea appears safe based on user ratings. AppsHunter Safety Score for Volotea is 90/100.

This assessment is based on 1,074 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.0% of ratings point to a safe experience
2.8% of ratings suggest some concerns
8.2% of ratings point to a risky experience

~ Based on 1,074 App Store ratings for Volotea.

Is Volotea Legit?

Volotea appears to be a legitimate app. AppsHunter Legitimacy Score for Volotea is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible app

I’ve tried so many times to put my information to retrieve my boarding pass and the app freezes before I can put any of my information. Very frustrating.

Response from developer

Hi, thank you for providing your feedback and letting us know about your experience. We apologise for the inconvenience caused and we ask you to please send us a photo of the error to our mail mobile@volotea.com. Thanks for your comment. Regards.

Glitchy

Even after your update 20 hours ago both your website AND the app still freeze on the profile page when filling in the data for the country code for the telephone number contact. It stops everything!

Windmill

Fácil the comprar por la aplicación

Scammers

I will taking Volotea to court asap, I’m already in contact with my lawyers here and my lawyers in Barcelona. I have all the evidence I need to ruin your company. Your website doesn’t even function, it’s an absolute embarrassment. See you in Court Carlos

A Failure

The Volotea app fails at the most basic and important operation: your boarding pass. The app does not allow to save boarding passes to a digital wallet. You must use the app. When I went to retrieve my passes on a recent flight, the app worked except the boarding pass images never appeared. Useless. A terrible flaw. Do better.
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Response from developer

Hi, thank you for providing your feedback and letting us know about your experience. We apologise for the inconvenience caused and we ask you to please send us a photo of the error to our mail mobile@volotea.com. Thanks for your comment. Regards.

Gracias

Excelente servicio

Très bonne compagnie au niveau commercial

Nous avions eu un gros retard sur un vol et avons été remboursé pour mon mari et pour moi, j’ai choisi un avoir sur un prochain vol… après pas mal de galère pour y arriver, j’ai essayé tout simplement avec mon téléphone et ça a fonctionné. Merci à Bolotea pour votre service commercial très au point. Un seul bémol : vous êtes très difficile à contacter…
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Zeer slechte website

Prijzen lijken ok, hoewel je goed moet uitkijken wanneer je klikt. Soms kost een gekozen stoel 20€, soms maar 8€. Negen van de 10 keer blijft je hangen op een pagina en moet je alles opnieuw ingeven of werkt het gewoon niet. Prijs ok, website niet!

Un desastre

Todo muy complicado, la pera app de viajes que he visto

Неудобное приложение

Очень неудобное и нелогичное приложение. Нормально в бронирование зайти невозможно, только зарегистрироваться на рейс.

Fallos en la app

En el aeropuerto chek in hecho hace dias y sin tarjeta de embarque porque no me sale en la app…. Sale que tengo una (1) pero no sale el qr ni la tarjeta en si.

Terrible aplicación

Se queda colgada constantemente. Te saca de la app. El descuento de 15 euros es imposible de conseguir. Te descargas la app para lograrlo, pero luego todo son problemas por lo que acabas volviendo a la web.

Worst Aircompany App I’ve ever seen

Everything works bad. Today it collapsed when I had already paid. They returned my money back and I had to pay more for the same ticket just 10’ later. Horrible, as usual

Useful but sloooow

Good app but unfortunately very slow to load at each click. Performance could be improved as well as the raso es to access the waller to retrieve a boarding pass .

Mise à jour nouvelle application

Bonjour , je suis client megavolotea, depuis hier je ne peux plus ouvrir votre application probablement par que mon téléphone est trop vieux ( iPhone 6s iOS 15.8.7)
Impossible de trouver une application antérieure à télécharger.
Je suis obligé de passer par votre site qui est beaucoup plus compliqué…
Merci de m’informer .
Cordialement
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Obligación de suscripción

Me obligan a contratar la suscripción megavolotea,pagando más por ello que por el vuelo en sí

Muy lenta

los billetes en formato passbook salen a una hora incorrecta

Problemas proceso pago

Acabo realizar una compra y durante el proceso de pago se ha quedado bloqueada la aplicación imposibilitándome el pago y al volver a entrar, me ha subido el precio 24€. Entiendo que según cupos hay unos precios u otros pero por problemas en la app que se quede bloqueada me suponga ese sobre coste me parece un problema
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Bad experience. The worst airline app

I've been trying to buy this ticket for a whole week. During that time, the price doubled, but I couldn't buy it either through the app or the website—an error popped up at the baggage checkpoint. Today, I successfully completed the baggage checkpoint, but I couldn't pay with my card; the website said it wasn't valid for the Volotea Mega Subscription. Even when I selected the more expensive ticket option without the subscription, I got the same subscription error. I was only able to pay via Bizum.
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Que malos que sois

La unica alternativa de vuelo