Cancelled flight
Flight EW7461 LHR/HAMBURG cancelled. There was heavy fog at LHR, but other operators obviously having autoland CAT3 were able to land at LHR. No explanation given by Eurowings by email or the contracted ground staff, as they also did not know to be able to communicate to a queue of passengers numbering in excess of 200. No food voucher offered. EW booked me onto a flight which departed 12 hours later.
Totally unsatisfactory service resulting in my having to reschedule hotrl & rental car services.
Totally unsatisfactory service resulting in my having to reschedule hotrl & rental car services.
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LL1011tristar
Nightmare
Can’t use the app on an iPhone. Keeps redirecting you. Can’t choose seat. Worst app from worst airline ever
VV75:;?£42;
Password
Password created online (laptop). Confirmed by email. Not recognised by app. Had to reset using forgot password. Took minutes for link to arrive. Had requested second link in meantime which invalidated first link. Finally in. Waste of 10 minutes. Also app does not allow you to manage passengers booked with you on same booking ref. Eurowings need to ask who developed BA app and use them! That app works like a dream. App is more Trabant than Audi
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PJPhysio Jon
Why do I need to log in twice
I went on the website to check I - I don’t want another app on the phone, and after the check there was no option for wallet ticket, oy a print out which downloads somewhere weird on the phone. Overall I had to download the app the get the ticket. Can we please normalise not needing downloading app for one time use?
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PSPetrol station22
Ease of use
Easy to book and check in 👍
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