Cancelled flight
Flight EW7461 LHR/HAMBURG cancelled. There was heavy fog at LHR, but other operators obviously having autoland CAT3 were able to land at LHR. No explanation given by Eurowings by email or the contracted ground staff, as they also did not know to be able to communicate to a queue of passengers numbering in excess of 200. No food voucher offered. EW booked me onto a flight which departed 12 hours later.
Totally unsatisfactory service resulting in my having to reschedule hotrl & rental car services.
Totally unsatisfactory service resulting in my having to reschedule hotrl & rental car services.
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Nightmare
Can’t use the app on an iPhone. Keeps redirecting you. Can’t choose seat. Worst app from worst airline ever
Password
Password created online (laptop). Confirmed by email. Not recognised by app. Had to reset using forgot password. Took minutes for link to arrive. Had requested second link in meantime which invalidated first link. Finally in. Waste of 10 minutes. Also app does not allow you to manage passengers booked with you on same booking ref. Eurowings need to ask who developed BA app and use them! That app works like a dream. App is more Trabant than Audi
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Why do I need to log in twice
I went on the website to check I - I don’t want another app on the phone, and after the check there was no option for wallet ticket, oy a print out which downloads somewhere weird on the phone. Overall I had to download the app the get the ticket. Can we please normalise not needing downloading app for one time use?
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Ease of use
Easy to book and check in 👍
So much better than the BA app
Great app Experience
Die App macht was sie soll.
Die App ist übersichtlich gestaltet und gut strukturiert. Hinzu kommen erfreulich kurze Ladezeiten. Bugs habe ich bisher nicht finden können. Passt 👍
Very good and practical
Very nice and useful app. Helpful and easy. Thanks
Bizarre
Normally all works well. This time, I had no additional extras but needed to pay 37€ without knowing for what to be able to register. AI not helpful. Chat number not working for texts. Call waiting time more than 15’. Impossible to finish check in. Had my husband do it for me through his app….
Basically another forced install
Want boarding pass in Apple Wallet? Only if you install the app. If the website, or the checkin confirmation email weren’t missing something so obvious, the app would serve no purpose.
Fly with any other
A flying dump—filth everywhere, with neither discipline nor organization. Only utter hopelessness and abject poverty would drive you to use their services.
Keep having to enter my passport
I use the app regularly but even when logged in (they finally have my booking ready for me to check in- yay! Only took a few years) I have to regularly enter all my passport information every time- and that of my partner- very tedious and feels unnecessary
Ottima
Trovo tutto ben organizzato
List of countries
There are no names on my trips for passengers - it would help a lot to see who is travelling when the list of tickets are displayed without having to into each one. Which is very annoying!
There are no names on my trips for passengers - it would help a lot to see who is travelling when the list of tickets are displayed without having to into each one. Which is very annoying!
Also why is the name of nationalities and countries not
Listed in one category? Like Great Britain? Or United Kingston or Britain? On all my trips I booked they are different ways of listing why is this? Just UK or United Kingdom is the most used on the world, please please can this be changed to end the pain of having to scroll up and down a huge list of counties?
Thank you
There are no names on my trips for passengers - it would help a lot to see who is travelling when the list of tickets are displayed without having to into each one. Which is very annoying!
Also why is the name of nationalities and countries not
Listed in one category? Like Great Britain? Or United Kingston or Britain? On all my trips I booked they are different ways of listing why is this? Just UK or United Kingdom is the most used on the world, please please can this be changed to end the pain of having to scroll up and down a huge list of counties?
Thank you
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Regular passengers
Always great service and easy booking with Eurowings
La perfección
Mejor que esta compañía no hay sobre todo el staf
Over engineering
Asked me for my name and address 3 times during booking a single trip.
Terrible
Everything is overly complex and takes way too long.. the drop down box for nationality has to be filled out 4 times..
Everything needs streamlining
Everything needs streamlining
Super
Hoe makkelijk kan het leven zijn, check in doen en take it easy
Comprehensive, easy and quick
Flying Eurowings for first time. Downloaded the App for easy check in and was all there. Very good.
