Eurowings User Reviews

Customer Experience

Positive experience42.1% of reviews
Neutral7.5% of reviews
Negative experience50.4% of reviews

~ Based on 385 written reviews from the US App Store.

What users say

Is Eurowings Safe?

Eurowings appears safe based on user ratings. AppsHunter Safety Score for Eurowings is 94/100.

This assessment is based on 4,605 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
2.1% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 4,605 App Store ratings for Eurowings.

Is Eurowings Legit?

Eurowings appears to be a legitimate app. AppsHunter Legitimacy Score for Eurowings is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

So much better than the BA app

Great app Experience

Die App macht was sie soll.

Die App ist übersichtlich gestaltet und gut strukturiert. Hinzu kommen erfreulich kurze Ladezeiten. Bugs habe ich bisher nicht finden können. Passt 👍

Very good and practical

Very nice and useful app. Helpful and easy. Thanks

Bizarre

Normally all works well. This time, I had no additional extras but needed to pay 37€ without knowing for what to be able to register. AI not helpful. Chat number not working for texts. Call waiting time more than 15’. Impossible to finish check in. Had my husband do it for me through his app….

Basically another forced install

Want boarding pass in Apple Wallet? Only if you install the app. If the website, or the checkin confirmation email weren’t missing something so obvious, the app would serve no purpose.

Fly with any other

A flying dump—filth everywhere, with neither discipline nor organization. Only utter hopelessness and abject poverty would drive you to use their services.

Keep having to enter my passport

I use the app regularly but even when logged in (they finally have my booking ready for me to check in- yay! Only took a few years) I have to regularly enter all my passport information every time- and that of my partner- very tedious and feels unnecessary

Ottima

Trovo tutto ben organizzato

List of countries

There are no names on my trips for passengers - it would help a lot to see who is travelling when the list of tickets are displayed without having to into each one. Which is very annoying!

There are no names on my trips for passengers - it would help a lot to see who is travelling when the list of tickets are displayed without having to into each one. Which is very annoying!

Also why is the name of nationalities and countries not
Listed in one category? Like Great Britain? Or United Kingston or Britain? On all my trips I booked they are different ways of listing why is this? Just UK or United Kingdom is the most used on the world, please please can this be changed to end the pain of having to scroll up and down a huge list of counties?
Thank you
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Regular passengers

Always great service and easy booking with Eurowings

La perfección

Mejor que esta compañía no hay sobre todo el staf

Over engineering

Asked me for my name and address 3 times during booking a single trip.

Terrible

Everything is overly complex and takes way too long.. the drop down box for nationality has to be filled out 4 times..

Everything needs streamlining

Super

Hoe makkelijk kan het leven zijn, check in doen en take it easy

Comprehensive, easy and quick

Flying Eurowings for first time. Downloaded the App for easy check in and was all there. Very good.

Rubbish

Down loaded this app. Thought it would make things easy. Waste of time. Couldn’t change sex or title on outward journey. Not even sure desk attendant could do this as on the inward journey it had male and Mr in the pre-filled boxes. Tried just going with the flow and reentered passport details. Wouldn’t save them. Useless. Not even worth one star. Get Emirates to help you sort it out. Or just don’t bother.
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Thank you

Eurowings is the best airline that I know because they are very good and have great customer service

Compared to peers rather weak

Compared to peers (Air Baltic, Ryanair) rather complicated, no Apple Pay option for quick checkout. Otherwise ok.

Bitte kommt zu uns ins Jahr 2026!

Eurowings ist wahrscheinlich einer der technisch am schlechtesten aufgestellten Airlines im Moment. Da funktioniert nichts. Man bekommt eine Email, dass man einchecken kann, öffnet den Link und die Webseite findet den Flug absolut nicht. Name stimmt, Buchungscode stimmt, aber die Webseite kann es nicht. Mit der App funktioniert das Einchecken, aber leider auch vollkommen nutzlos. Man checkt ein, aber bekommt keinen Bordingpass. Den darf man „kostenlos am Eurowings Check-in-Schalter abholen“. Kostenlos! Da wird Unfähigkeit mit Arroganz kompensiert. Bei den meisten Airlines checkt man seit 15 bis 20 Jahren online ein und hat einen Bordingpass. Da muss man nicht zu einem Check-In-Schalter. Wenn Eiurowings bei dieser sinnlosen Zeitverschwendung „kostenlos“ schreibt, dann doch nur weil es in der Lebens- und Arbeitszeit ihrer Kunden keinen Wert sieht. Ich verstehe nicht, dass so veraltete Fluggesellschaften überhaupt noch an regulären Flughäfen starten. Man erwartet ja 2026 ein gewisses Leistungs- und Serviceniveau und Eurowings hängt da leider 20 Jahre zurück.

Die App zeigt nach dem Einchecken kein Gate an, keine Bordingzeit … Man sieht aber, dass es den Flug und die Reservierung gibt. Dafür gibt es dann doch 2 Sterne. ⭐️ ⭐️
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