Am615 Phx - Mex
At check in -in Phx. The had us check in our carry ons 1) I’m partially disabled and have medicines , change of clothes , cane , specialized snacks and other essential in it . Luckily I had a small bag to put some but not all of needed essentials in. The attendant was kind but said flight was full. I explained situation. And had to go through both carryons on the floor to seaparate some items quickly. It was uncomfortable and embarrassing. Our tickets and online stated that we were allowed 1 carryon and personal item each ! Also we paid extra for upgraded seats and luggage .
This could be a health hazard for me not to have items handy .
Please revise process for future flights
Thank you Mrs Helen Jayme
This could be a health hazard for me not to have items handy .
Please revise process for future flights
Thank you Mrs Helen Jayme
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Trouble scanning passport
I had issues scanning my passport. Name was wrongly scanned, issuing country was badly scanned, dates were incorrectly scanned, and then manually editing my name was very complicated.
might be one of the worst apps ive used in a few years
had to come and leave a review after using the app for only 5 minutes. makes me not want to fly aeromexico again just because the app is so trash
Easy peasy
Aeromexico is easy to maneuver
Reseña
Su ecosistema es muy amigable, todo esta en orden, práctica sencilla
Benito Juárez AirPort in Ciudad Juárez.
We love how the Aeromexico team stands inline outside and waves to the airplane a farewell as we depart. I really love seeing that because the team in Mexico City does not even care to stand out there.
BIG SHOUT OUT TO THE JUÁREZ TEAM.
BIG SHOUT OUT TO THE JUÁREZ TEAM.
UK still not in billing country list
Obviously a ploy to charge more for overseas bookings. The app is quite efficient until you get to pay. I’m a frequent visitor to Mexico but live in the UK so not being able to make bookings on the app is very annoying
Canada to Mexico DIRECT
Nice
Needed Mandatory update to use app
Needed a mandatory update to use the app. I was out of the country and flew out fine but coming back to the country, the app needed a mandatory update for the application. Would not show me the boarding pass without the update. It should at least show you the boarding pass when you already have your ticket bought without needing to make an update to the app.
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App broken, website broken too :(
Tried to log in to the app with my Aeromexico account. It didn’t accept the password. Tried to recover my password via the website, and the code confirmation screen automatically bounces back to the login screen, preventing you from resetting the password. Horrible. Hope the planes aren’t broken too :(
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Aeromexico
Me gusta mucho viajar x esta aerolinea xq son muy atentos y buena Onda
Employees closed doors I minute to closing the door
Worst airline
Excellent service
Excellent service
La mejor aerolinea
Siempre a tiempo, siempre excelente servicio
Aeroméxico
Excelente areolinea el personal muy bueno las mejores atenciones son muy puntuales con las salidas
Great service
Thanks for letting us feel welcomed, great service!
Mi viaje
Me encanta Aeromexico
Awful app
Descargue primero esta app para reservar, al querer comparar precios me los da en pesos mexicanos aún haber escogido en dólares cuando llamé al servicio al cliente dijeron que tenía que descargar otra con el logo café (esta es logo azul) lo hice funcionó hasta que tuve que hacerle un update ahi fue que al tener las 2 aplicaciones la del logo café automáticamente al descargarla para actualizarla lleva al logo azul y me sigue mostrando los precios en pesos y NO DA NINGUNA OPCION PARA CAMBIARLOS A DOLARES en ninguna de las 2 aplicaciones. Los precios los muestran en pesos o en puntos😡😡.
Terribles aplicaciones solo están tomando espacio en el sistema del cel.
Necesita MUCHISIMO TRABAJO.
Terribles aplicaciones solo están tomando espacio en el sistema del cel.
Necesita MUCHISIMO TRABAJO.
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Impresionante
Resultó más económico que vol aris y en el costo incluye el tua no pagas extras solo lo que dice en pantalla
No actualiza
Cada que abro la app para revisar actualizaciones o comprar, dice que ha ocurrido error y no tiene conectividad, así como también no muestra las actualizaciones del vuelo retrasado o la puerta en que se abordará, veo que eso sucede con los iPhones, con los android al parecer no, de su apoyo para revisar estos puntos ya que muchos nos confiamos en la información mostrada aquí. Gracias.
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