Affirm Debit+

Affirm Debit+

by Affirm, Inc

194 ratings
54 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • September 20, 2021
  • June 14, 2023
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About

This card offers a new way to pay for purchases, both in-store and online. You can pay the full amount upfront or choose to split eligible purchases into flexible payment plans directly within the app. Enjoy transparent terms with no hidden fees.

Pay in full or over time
Flexible payment plans
Interest-free installments
Pay in 4 option
No fees
Accepted wherever Visa is accepted
Physical and digital card options
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What users say

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What's New in Affirm Debit+

1.0.219

June 14, 2023

Bug fixes and performance improvements

User reviews

Please update this app

This app is very unpredictable. You can wake up with 500 to spend and never spend from your bank account. But mid-day it’s going to decline transactions and tell you you’ve gone over the limit.
Then it’ll say $0 available and still show the money you have in your bank account. Next notification comes within 24 hours: “YOUR ACCOUNT IS NO LONGER CONNECTED”
I’m tired of signing into my account every day for this app to work. Its starting to feel like fraud.
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Response from developer

Thanks for sharing your experience with us. Feedback from our customers is one of our greatest resources. Please know that your feedback has been taken to heart. -TL, Customer Care

Good product, Awful App

Love the concept and the product.
The App is constantly losing connection to bank my account. For no apparent reason. Nothing has changed. No a fan of having to constantly link my bank account and re connect.
Will Probably stop using product due to the constant app hassle.

Response from developer

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with us was less than desired. We try hard to make every experience positive, but we looking forward to improving with the help of this feedback. -TL, Customer Care

Doesn’t work as advertised

Im a long time Affirm customer and generally pretty happy with the company but I jus got their new Debit + card and activated it yesterday and went to Home Depot to get some paint and supplies i needed for $155. The card didn’t give me the option to select payment plans and instead said “ Your available to split amount is currently unavailable”. Affirm says Your supposed to have 24 hrs to decide if you want to split payments but I got none of that. Im just being charged full price from my checking account. Customer service couldn’t explain to me what at Home Depot wouldn’t be eligible for payment plans. All I bought was paint supplies and thats not on Affirms restricted list so I'm at a lost but since it’s my first time using this card, I don’t want any more surprises so I’ll probably just cut up the card. Big disappointment for me.
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Response from developer

Thank you for sharing your insights with us. It’s hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. We look forward to improving with the help of this feedback. -TL, Customer Care

Issues with connecting bank account

When I first signed up I was able to link my bank account just fine. Having the card now for several months I get notification my bank account was disconnected due to technical difficulties. When I go into Affirm Debit + my account j for is still linked and there, shows my current balance, but says I have no funds available to use with my Affirm Debit + card. I tried to reconnect my bank account but keep getting errors. When I go to my bank it says they are still connected to Affirm Debit +. I had the bank stop allowing them access so I could re-add my bank account but when I go into Affirm Debit + it stills shows it even though I had the bank stop their access. So I again try to add my bank account but again get the same error. I keep getting emails stating I need to re-add my account. How can I re-add when it won’t let me not to mention it still shows it’s linked. Now the card is unusable which is fine as I had not even used it yet because I’m still trying to figure out how it even works.
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Response from developer

We would like the opportunity to investigate your feedback further. Please could you contact us at customercare@affirm.com or call our team at (855) 423-3729? We’ll work with you to resolve any issues as quickly as possible. -TL, Customer Care

Doesn’t support most banks even with Plaid

I tried in the following order, Robinhood, Chime, SoFi and even my local credit Union UCCU. Seems like they only want you if you’re dealing with the big boy banks but since I don’t I guess I won’t. Big thumbs down from me. What does it matter who I bank with, you can see my balance in plaid and you’re debiting via ACH. You’ve lost a potential customer.
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Response from developer

We're sorry if we've let you down. We deeply respect your concerns, and we will try to combine your feedback with our R&D, in order to provide better products. -TL, Customer Care

Developer apps

User experience

🐞

Reported Bugs

42 issues

App is very unpredictable

Bug

Losing connection to bank account

Bug

Card declines transactions unexpectedly

Bug

Shows $0 available when funds are present

Bug

Account no longer connected notifications

Bug

Requires daily sign-in

Bug

Card doesn't offer payment plans

Bug

Charged full price instead of split

Bug

Bank account disconnected due to technical issues

Bug

No funds available to use with card

Bug

Errors when trying to reconnect bank account

Bug

Bank still shows as linked after access revoked

Bug

Cannot re-add bank account

Bug

Card is unusable

Bug

Does not support most banks

Bug

Forces access to all bank data via Plaid

Bug

Refunds not processed

Bug

Transactions denied unexpectedly

Bug

Changed iOS compatibility

Bug

Purchases not eligible for split payments

Bug

System prompts to download but user not invited

Bug

No purchases approved or meet qualifications

Bug

Confusing setup process

Bug

Cannot verify identity

Bug

Link process broken for specific banks (e.g., USAA)

Bug

Offer is fake, not available

Bug

Cannot move forward after entering passcode

Bug

Connection with linked account lost repeatedly

Bug

Bank information entered incorrectly error

Bug

Cannot finish setup process

Bug

Bank won't link

Bug

Prequalified status changes unexpectedly

Bug

New changes make card less useful

Bug

App requires online banking password

Bug

Kicked off account unexpectedly

Bug

Network fail error

Bug

Unknown network failure

Bug

Email indicates early access but app says not on waitlist

Bug

Transactions not eligible for split

Bug

App released prematurely

Bug

Cannot see purchases within the app

Bug

Purchases do not appear until after 24 hours, losing split option

Bug

Requested Features

7 requests

Offer cash back rewards

Feature

Offer other benefits like car rental insurance

Feature

Allow users to select benefits via layered membership fees

Feature

Manual bank information entry option

Feature

Better documentation on purchase amount preapproval process

Feature

Support for more banks

Feature

Allow splitting payments regardless of checking account balance (like before)

Feature

FAQ

What is this app and card?

This app is associated with the Affirm Debit+ card, a new payment method that allows you to pay for purchases either in full at the time of sale or choose to split eligible purchases into flexible payment plans. It can be used in-store or online wherever Visa is accepted.

What are the payment options available?

You can pay for purchases upfront with the card. For eligible purchases, you can choose to split them into monthly payments or interest-free installments, with an initial payment due at purchase. There's also a 'Pay in 4' option for up to 24 hours after your purchase.

Are there any fees associated with this card?

No, there are no fees associated with the Affirm Debit+ card. The total amount you owe is transparent from the beginning and will not change.

Where can I use the Affirm Debit+ card?

The Affirm Debit+ card can be used wherever Visa is accepted. This includes in-store purchases with the physical card, contactless payments with the digital card on your phone, and online purchases.

What are the eligibility requirements for payment plans?

Eligibility for payment plans, including monthly payments or interest-free installments, is subject to an eligibility check. The availability of these options may depend on the purchase amount, the merchant, and your location. A down payment may also be required.