Can’ receive coupons
I raised a pet playing the game and finally earned a coupon. I also play the animal one and have gotten a few elephants but never win in that one. I tried to collect my coupon but even when i tried to link it to my Kakao app nothing happens. Is it because I am in the US?
Response from developer
Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [medicube_uscs@apr-in.com]. We are here to assist you promptly. Thank you for your understanding.
App won’t find my device
I like the X2 device, but this app does not see the device. I cannot add my device to the app to use the dual mode. Very unfortunate. I have followed all of the troubleshooting advice, I can see the bluetooth icon on the device. Still no progress.
App has potential. Pro x2 NOW available
6/20/26 update: Pro x2 was added to the latest update of the App. I’m enjoying trying out the AI treatment plan features now. Thank you!!
Previous: Not sure if it’s a USA app issue, but the Pro x2 isn’t available yet despite what the included leaflet said. Will watch YouTube tutorials in the meantime. Looking forward for to future app updates.
Previous: Not sure if it’s a USA app issue, but the Pro x2 isn’t available yet despite what the included leaflet said. Will watch YouTube tutorials in the meantime. Looking forward for to future app updates.
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Won’t connect to devices
Won’t connect to devices difficult to get customer support
ДОБАВЬТЕ, ПОЖАЛУЙСТА, РУССКИЙ ЯЗЫК
Приложение супер, но отсутствие удобного языка немного расстраивает..😔
