Agent Mobile Experience
Hit the road, stay connected.
About
This business application allows teams to manage customer phone and text interactions remotely. It acts as a collaboration tool to keep your workforce connected to clients and prospects, ensuring no sales or service opportunities are missed.
What's New in Agent Mobile Experience
26.1.9
June 27, 2026
Bug Fixes Quality of Life Improvements
FAQ
What is Agent Mobile Experience?
Agent Mobile Experience is a mobile application that enables teams to manage customer phone and text interactions remotely. It functions as a collaboration tool to keep your workforce connected to clients and prospects.
Is Agent Mobile Experience free to use?
No, use of the Agent Mobile Experience app requires a paid subscription and is only available for existing customers. While the app itself is listed as free, its functionality is tied to a subscription.
What devices does Agent Mobile Experience support?
Agent Mobile Experience is supported on iPhone, iPad, and iPod devices.
How often is Agent Mobile Experience updated?
The latest version of Agent Mobile Experience is 25.3.0, and it was last updated on November 5, 2025. This indicates a recent update, suggesting ongoing development and support.
What are the age restrictions for Agent Mobile Experience?
Agent Mobile Experience has an age rating of 4+, making it suitable for a wide range of users.
Can Agent Mobile Experience be used as a softphone?
Yes, Agent Mobile Experience allows you to sign in as a softphone, VoIP device, or PSTN device, offering flexibility in how you manage your business communications.
Does Agent Mobile Experience have ads?
No, Agent Mobile Experience does not contain advertisements. The app is free to download and does not display ads.
What kind of insights does Agent Mobile Experience provide?
Agent Mobile Experience provides insights into call, text, email, chat, and social channel volumes. It also shows what is currently waiting in the queue.
