Best Omnichannel Contact Center Apps

247+ iOS apps curated and reviewed

3.3 avg rating
20 free apps
Updated August 2026

Every iPhone needs a few good omnichannel contact center apps. We benchmark 247+ of them on App Store rating, freshness, and pricing, then surface the standouts so you don't have to scroll the App Store yourself.

Compare top Omnichannel Contact Center Apps (August 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1Omnichannel Contact CenterOmnichannel Contact CenterFreeNoNoAug 2026
2Agent Mobile ExperienceAgent Mobile ExperienceFree5.0★ (4)NoNoJul 2026
3NFON Contact Center HubNFON Contact Center HubFreeNoNoMay 2026
4DaktelaDaktelaFreeNoNoAug 2026
5ST - Contact Center ProST - Contact Center ProFree2.0★ (10)NoNoJul 2026
6OSCC DashboardOSCC DashboardFreeNoNoMay 2026
7Contact[s] 2Contact[s] 2Free4.5★ (33)NoNoAug 2026
8OSCC Remote AssistantOSCC Remote AssistantFreeNoNoMay 2026

Top Picks for Omnichannel Contact Center

Agent Mobile Experience#2

Agent Mobile Experience by Total.Care Holdings, LLC.

Hit the road, stay connected.
Strong Contender
💼 Business
5.0(4 ratings)
Free
Agent Mobile Experience screenshot 1
Agent Mobile Experience screenshot 2
Agent Mobile Experience screenshot 3
Agent Mobile Experience screenshot 4
Agent Mobile Experience screenshot 5

This business application allows teams to manage customer phone and text interactions remotely. It acts as a collaboration tool to keep your workforce connected to clients and prospects, ensuring no sales or service opportunities are missed.

More Omnichannel Contact Center apps to explore

4
Daktela
Daktela
Daktela
Omnichannel contact center
Free
💼 Business
(0)
5
ST - Contact Center Pro
ST - Contact Center Pro
ST - Contact Center Pro
by Desktop Communications, LLC
Free

Manage your business phone line, make calls, and check voicemails from any location. This app keeps you connected and in control of your communications while on the go.

Make calls from anywhereCheck voicemailsManage phone line
💼 Business
(10)
free
6
OSCC Dashboard
OSCC Dashboard
OSCC Dashboard
by Mitel Networks Corporation
Free
💼 Business
(0)
7
Contact[s] 2
Contact[s] 2
Contact[s] 2
Your Beautiful Address Book
Free

A streamlined address book designed for easy contact management. Quickly initiate calls, texts, or emails with your favorite people. Features synchronized contacts and custom mail client integration.

Quick call, text, email initiationSynchronized contactsCustom mail client support
🌐 Social Networking
(33)
free
8
OSCC Remote Assistant
OSCC Remote Assistant
OSCC Remote Assistant
by Mitel Networks Corporation
Free
💼 Business
(0)
9
Talkdesk Conversations
Talkdesk Conversations
Talkdesk Conversations
by Talkdesk, Inc.
Free

This mobile application extends contact center functionality to any device, empowering agents to manage customer interactions professionally on the go. It provides essential call handling features, CRM integration, and performance insights for frontline employees.

Inbound and outbound callsSMS managementCall controls and status settings
💼 Business
(41)
free
10
smrtPhone
smrtPhone
smrtPhone
Your CRM Phone System
Free

This mobile app integrates your cloud-based phone system with your CRM, enabling seamless calling, texting, and contact management from your device. It logs all communication, allows for call notes, and offers advanced sales features to accelerate your sales cycle and enhance customer relationships.

CRM contact list syncSMS/MMS messaging with CRM loggingCall logging and recording
💼 Business
(1.4K)
free with in-app purchases
11
Contact: Manager & Backup
Contact: Manager & Backup
Contact: Manager & Backup
Optimize, clean & back up
Free

Safeguard your valuable contacts with instant backups. Easily send or save your address book via email, cloud storage, or messaging apps. Restore your contacts with a single tap.

Infinite backupsEmail backupsSave to iCloud Drive
🔧 Utilities
(2)
free
12
Vonage Contact Center
Vonage Contact Center
Vonage Contact Center
by Vonage
Free
💼 Business
(0)
13
Easy Duplicate Contact Manager
Easy Duplicate Contact Manager
Easy Duplicate Contact Manager
Backup & Delete My Contacts
Free

Organize and manage your address book effortlessly. This app helps you find and remove duplicate or incomplete contacts, merge similar entries, and back up your data. Keep your phonebook clean, accurate, and easy to use with smart scanning and safe actions.

Merge and remove duplicate contactsDelete incomplete contactsBackup and restore contacts
📊 Productivity
(30)
free
14
Aloware Talk - Business Phone
Aloware Talk - Business Phone
Aloware Talk - Business Phone
by Aloware, Inc
Free

This business phone system app extends your contact center to mobile, allowing you to make and receive calls, send messages, and manage customer interactions from anywhere. It integrates with major CRMs and provides real-time alerts to ensure you never miss an opportunity.

Business phone systemSMS/MMS messagingReal-time notifications
💼 Business
(21)
free
15
CloudTalk Go
CloudTalk Go
CloudTalk Go
by CloudTalk.io
Free

This app provides a powerful international call center solution for mobile devices. Handle customer calls, manage contacts, and integrate with business tools from anywhere. It offers advanced call management features and analytics for improved productivity.

International callingSMS and MMS with templatesWhatsApp Inbound Messages
💼 Business
(30)
free with in-app purchases
16
New Contact+
New Contact+
New Contact+
by Ankush Ahir
Free
🔧 Utilities
(0)
17
True Contact ID - Get Contact
True Contact ID - Get Contact
True Contact ID - Get Contact
Find share and get contactship
Free

Easily exchange contact information with others by generating and scanning QR codes. Customize the details you share, from social media links to phone numbers, and manage your phonebook efficiently.

Generate unique QR codes for contact sharingScan QR codes to instantly add contactsCustomize shared contact information
🔧 Utilities
(30)
free with in-app purchases
18
Superpunch
Superpunch
Superpunch
by IntouchCX Inc.
Free

This app serves as an employee experience platform for customer service agents. It allows users to view their work schedules, refer friends for cash rewards, discover campus events, and access company information.

View work scheduleRefer friends for cashDiscover campus events
💼 Business
(0)
free
19
KrispCall: Second Phone Number
KrispCall: Second Phone Number
KrispCall: Second Phone Number
Business Calling & Call Center
Free

This AI-powered app provides businesses with virtual phone numbers from over 100 countries, enabling global communication. It offers unlimited calls and texts, secure non-VoIP numbers for 2FA, and integrates seamlessly into workflows for efficient client and team interaction.

Virtual phone numbers (toll-free, local, mobile)Global number availability (100+ countries)Unlimited calls and texts
💼 Business
(55)
freemium
20
Cisco dCloud Contact Center
Cisco dCloud Contact Center
Cisco dCloud Contact Center
by Cisco
Free
💼 Business
(0)

FAQ about Omnichannel Contact Center

Are there free omnichannel contact center apps for iPhone?
Yes — 20 of the top omnichannel contact center apps we rank are free to download, including Omnichannel Contact Center and Agent Mobile Experience.
Omnichannel Contact Center has no ads and has no in-app purchases, according to its App Store listing as of August 2026.
We track 247+ omnichannel contact center apps on the iOS App Store as of August 2026, ranked by rating, recency, and analysis of real user reviews.