Одно поле…..
Response from developer
Здравствуйте! Спасибо, что оценили качество приложения. Всё верно: одно поле — это наша бесплатная базовая комплектация, своеобразный тест-драйв. А вот чтобы снять все ограничения и гонять на максималках, нужен премиум-бензин. Подписка — это топливо, которое помогает нашей команде оплачивать серверы и делать приложение ещё круче. Рады, что сам продукт вам понравился!
Sick and tired of stalker apps
Response from developer
Agrio can be used without creating an account, and no personal information is required to diagnose plant issues. The app complies fully with Apple’s privacy standards, allowing users to remain completely anonymous in practice. Referring to it as a “stalker app” is factually incorrect. Any optional inputs are solely used to improve diagnosis accuracy and recommendations.
No detecta nada
App bellissima
Probably i am not the target user
Response from developer
Thank you for your feedback! Agrio is designed for all plant types, including houseplants. We’re constantly working on improving our plant recognition capabilities, but our main focus is plant diagnosis. If you have any specific issues or would like assistance with your avocado plant, feel free to reach out through the app. We’re here to help!
Dreadful
doesn’t help and can’t cancel!!!
Response from developer
We’re sorry to hear that Agrio didn’t meet your expectations. To cancel your subscription, you can do so in the “Plans” section of the app or through the App Store subscription page, just like any other Apple app. If you need further assistance, please reach out to us at info@saillog.co, or use the “Contact Us” section within the app. We’re here to help with any issues you’re facing.
Life saver
Response from developer
Thank you very much for your fantastic review! We're delighted to hear that our app has proven to be such a valuable resource for your gardening journey. Creating a supportive community where gardeners can learn and thrive together is at the heart of what we aim to achieve. We sincerely appreciate you sharing your experience with us. Your feedback and encouragement are incredibly valuable as we strive to enhance the app for gardeners at every skill level. Happy gardening!
Great having access to experts!
Response from developer
Thank you for sharing your experience with our app! We're thrilled to hear that you found the process of submitting photos and receiving a quick diagnosis helpful.
Nikki McKinney
Response from developer
Thank you for your feedback. We're glad to hear that our app is providing the help you need!
Agrio remote sensor
Response from developer
Thank you for your feedback. We are pleased to inform you that our satellite image services already include advanced intelligence on pest and fungal threats. Our system analyzes images, providing timely alerts and tailored countermeasures. We continuously invest in research to enhance our offerings and ensure you receive the most relevant and useful insights for proactive decision-making in agriculture. Your input is valuable, and we are committed to meeting your specific requirements. Thank you for choosing our services.
Horrible app design
Response from developer
All the ads in our app are mediated by Google, and they are required to have a close button. If you're unable to find the close button on the ads, please reach out to our support team, so that we can help you resolve this issue. We apologize for any inconvenience.
Exceptional Identification
Thanks Agrio!
Response from developer
Thank you for your feedback and support!
Pas de test gratuit possible et très très cher.
Garbage
No hay opción cuando se desconoce el tipo de plantas
Response from developer
Hola, gracias por tomarse el tiempo para escribir una evaluación. si no sabe el nombre de la planta, simplemente escriba "desconocido". Envíenos un correo electrónico a info@saillog.co ya que estaremos encantados de ayudarle.
Great having access to experts!
Response from developer
Thank you for sharing your initial experience with our app! We're thrilled to hear that you found the process of submitting photos and receiving a quick diagnosis helpful. We understand that sometimes diagnoses can be uncertain, and we appreciate your feedback. Our team of experts strives to provide accurate and prompt responses to address any concerns or alternative possibilities. We look forward to hearing how your situation progresses, and we'll be more than happy to assist you further if needed.
Trop compliqué
Pop up cancer
Also, you don’t seem to get an option to disagree with a “diagnosis”. I definitely don’t have bugs on my plant.
Response from developer
We are sorry to read this review. Ads is our way to keep the app free for everyone. We try to keep the rate low, one Ad is being displayed from the moment you opened the app to the moment you received a diagnosis. This Ad is presented when you wait for the image to finish processing. Having said that we understand that it might have a negative impact on your experience. We would like to better understand your complains. I will appreciate it if you can email me at jessica@saillog.co
Didn’t find it helpful
I see once in a while an expert would respond to someone else’s post. I bet that’s because that person paid for the app. Regardless, it seems a bit odd that only some posts are being responded to and the majority are being ignored.
Response from developer
Hello, thank you for taking the time to write a review. We are sorry to read that you didn’t get the help that you need. The app provides unlimited identifications for free that are based on our artificial intelligence solution. The AI improves all the time and we are able to add plants, and plants’ problems on a daily basis. For large number of plants we already provide a very good solution and in the long run this is how we plan to support the ever growing community of users and plants and problems diversity. Unfortunately the experts cannot answer all the questions due to limit of time, and therefore we expect users that want a human expert advice to subscribe. This is the only way in which we can provide a human assistance in a sustainable way. It is explained in the on-boarding page. The community is growing and we are providing with tools that we hope can help with easy communication inside the community. When the symptoms are clear we see good response rate from the community. We encourage you to try to upload several images that show the problem. If you can email us with your username we can try to provide more feedback and try to see what went wrong. We hope to see you again in the future.
