AI Gym User Reviews

Customer Experience

Positive experience19.8% of reviews
Neutral25.6% of reviews
Negative experience54.5% of reviews

~ Based on 121 written reviews from the US App Store.

What users say

Is AI Gym Safe?

AI Gym has mixed safety signals based on user ratings. AppsHunter Safety Score for AI Gym is 56/100.

This assessment is based on 48 user ratings, with an App Store average of 2.5/5.

Safety Analysis

29.2% of ratings point to a safe experience
10.4% of ratings suggest some concerns
60.4% of ratings point to a risky experience

~ Based on 48 App Store ratings for AI Gym.

Is AI Gym Legit?

AI Gym appears to be a legitimate app. AppsHunter Legitimacy Score for AI Gym is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good app until it stops working

The recent update broke the app as every time i finish, the results page shows a result from a random previous day.

Response from developer

Hi customer, sorry for the inconvenience caused. We experienced a brief server issue with the app, which has now been resolved. We recommend that you ensure your app is updated to the latest version and then log in again. If you have any questions, please feel free to contact us via support@renpho.com. Sincerely, Renpho Customer Service Team

App broken since update

UPDATE 3/7/26
App continues to go downhill, messaging support does nothing, utterly hopeless

UPDATE 9/3/26 - this app gets worse and worse. I’m constantly having to re-download the video courses, and now the UI is all screwed since the recent iOS update where it only uses part of the screen when selecting a workout. Seems free truly means you get a 3rd rate product

This app has always had a poor UI and is buggy, however now since the latest update it’s utterly broken. When doing an exercise, you get to the end of the routine but it remains at 0:00 and doesn’t complete, meaning you’re now unable to record your activity. Great job developers, broken an already poorly implemented app!
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Response from developer

Dear customer, we apologize for the difficulty you have faced, and thank you for bringing this to our attention. Would it be possible for you to contact us at support@renpho.com with a screenshot or video? The limits here make it difficult to address your concerns thoroughly. Rest assured, we are committed to assisting you promptly. Best regards, Customer Service Team.

Doesn’t log workout to HealthKit

Unfortunately even though the app asks for and has Apple HealthKit “Workout” permissions it doesn’t log a workout, only a “Cycling Distance” entry, and that doesn’t contribute to your Apple Fitness / Watch rings at all.

First world problem but a glaring omission really and would be so simple to implement.
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サイクリングパワー設定

R-Q002Nを使っています。サイクリングパワーの計測がきつすぎて5分も続きません。ジュニアと判断されますが、初心者向けのトレーニングもきつすぎてもっと下げて欲しいです。本当にこの機種用のセッティングになってるのでしょうか?手動でもっと下げることはできませんか?

App broken since update

UPDATE 9/3/26 - this app gets worse and worse. I’m constantly having to re-download the video courses, and now the UI is all screwed since the recent iOS update where it only uses part of the screen when selecting a workout. Seems free truly means you get a 3rd rate product

This app has always had a poor UI and is buggy, however now since the latest update it’s utterly broken. When doing an exercise, you get to the end of the routine but it remains at 0:00 and doesn’t complete, meaning you’re now unable to record your activity. Great job developers, broken an already poorly implemented app!
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Abstürze nach jedem Training

Stürzt seit dem letzten Update nach jedem Training ab, Training wird nicht gespeichert. Damit unbrauchbar.

must be online

unfortunately, server is often offline.

ネットワークエラーでログイン出来ません。

どうしたら良いですか。

Horrible

There are so many problems with this app that it negatively impacts exercise. The app randomly closes workouts. No point in using the built in workouts if it’s gonna close halfway through with no way to resume. Workouts tend to slow down the longer they run. The app hasn’t had a successful workout longer than 40 minutes. Garbage. Look somewhere else
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Response from developer

Hi customer, sorry for the inconvenience caused. May I know what training course you chose? Could you please try to relog into the app first, and send a video to support@renpho.com for our reference if the problem persists? It will assist our technicians in troubleshooting the issue more effectively. Sincerely, Customer Service Team

Network error

I love my bike and the app but sadly can’t use it due to Network error. I count on using the app and my bike due to knee issues.

Response from developer

Dear customer, we apologize for the inconvenience you have experienced with our app. We have resolved the issue, and you should now be able to use the app normally. Please try logging again and let us know if you encounter further problems. If you have any other concerns or questions, please don't hesitate to contact us via support@renpho.com. Thank you for your understanding. Best regards, Renpho Customer Service Team.

Network not available

Network down nothing works in this app

Response from developer

Dear customer, we apologize for the inconvenience you have experienced with our app. We have resolved the issue, and you should now be able to use the app normally. Please try logging again and let us know if you encounter further problems. If you have any other concerns or questions, please don't hesitate to contact us via support@renpho.com. Thank you for your understanding. Best regards, Renpho Customer Service Team.

This still happen to disconnect

That ruin your effort record and it just lose connection to the bike then bike reset to 10 resistance. This release of tension lose my balance and once I hit on the handle badly. No update correct this so I believe it’s hardware defect. And it’s mostly disconnect close the end of the goal. All time ruined. Useless app.
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App broken since update

This app has always had a poor UI and is buggy, however now since the latest update it’s utterly broken. When doing an exercise, you get to the end of the routine but it remains at 0:00 and doesn’t complete, meaning you’re now unable to record your activity. Great job developers, broken an already poorly implemented app!
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Great for free

Used exclusively with Renpho underrated ai bike I’ve done over 530 miles using this app whilst watching YouTube videos and soccer, fed up with subscription fees on Zwift where I’m often zoomed past by bike doped egomaniacs. No Renpho has been the one for me to just tootle along or use the ftp builder. I use heart rate and the bikes power meter it can do hills up to about 6 or maybe 9 percent which I accept is no good for a very serious rider,but for most others I would recommend. Good app
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Cannot open the apps

Always said network problem but my network is totally fine, pls advice

Netzwerkfehler

Es werden keine Kurse, Videos oder Tests angezeigt.

Response from developer

Sehr geehrter Kunde, wir entschuldigen uns aufrichtig für etwaige Unannehmlichkeiten. Unser technisches Team hat dieses Problem umgehend behoben und es sollte nun normal funktionieren. Bitte melden Sie sich erneut bei der App an und zögern Sie nicht, uns zu kontaktieren, wenn weitere Probleme auftreten. Vielen Dank für Ihre Geduld und Ihr Verständnis.

Customization

It would be great to be able to make your own customizable workouts or select a workout that you can burn calories within a certain timeframe as a goal.

Response from developer

Hi customer, thank you for your feedback. Regarding your suggestion, we will forward it to our technical department for improvement. Sincerely, Customer Service Team

Timing is all wrong

For some reason the timing on my AI program is wrong, a 45mins workout i rode for 60 mins.

Good app until it stops working

update- server is back online, rating updated. for the last few day the app always gave "network error" and would not retrieve hiatorical records or current training progress. it gives me the feeling the main server is offline at Renpho head office. will update rating if this is fixed.

Ai Gym

Good app, have been using for several months but now gettin a network error message when I try to view weekly stats

Response from developer

Hi customer, sorry for the inconvenience caused. We experienced a brief server issue with the app, which has now been resolved. We recommend that you ensure your app is updated to the latest version and then log in again. If you have any questions, please feel free to contact us via support@renpho.com. Sincerely, Renpho Customer Service Team