Doesn’t log workout to HealthKit
Unfortunately even though the app asks for and has Apple HealthKit “Workout” permissions it doesn’t log a workout, only a “Cycling Distance” entry, and that doesn’t contribute to your Apple Fitness / Watch rings at all.
First world problem but a glaring omission really and would be so simple to implement.
First world problem but a glaring omission really and would be so simple to implement.
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App broken since update
UPDATE 9/3/26 - this app gets worse and worse. I’m constantly having to re-download the video courses, and now the UI is all screwed since the recent iOS update where it only uses part of the screen when selecting a workout. Seems free truly means you get a 3rd rate product
This app has always had a poor UI and is buggy, however now since the latest update it’s utterly broken. When doing an exercise, you get to the end of the routine but it remains at 0:00 and doesn’t complete, meaning you’re now unable to record your activity. Great job developers, broken an already poorly implemented app!
This app has always had a poor UI and is buggy, however now since the latest update it’s utterly broken. When doing an exercise, you get to the end of the routine but it remains at 0:00 and doesn’t complete, meaning you’re now unable to record your activity. Great job developers, broken an already poorly implemented app!
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Abstürze nach jedem Training
Stürzt seit dem letzten Update nach jedem Training ab, Training wird nicht gespeichert. Damit unbrauchbar.
must be online
unfortunately, server is often offline.
ネットワークエラーでログイン出来ません。
どうしたら良いですか。
Horrible
There are so many problems with this app that it negatively impacts exercise. The app randomly closes workouts. No point in using the built in workouts if it’s gonna close halfway through with no way to resume. Workouts tend to slow down the longer they run. The app hasn’t had a successful workout longer than 40 minutes. Garbage. Look somewhere else
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Response from developer
Hi customer, sorry for the inconvenience caused. May I know what training course you chose? Could you please try to relog into the app first, and send a video to support@renpho.com for our reference if the problem persists? It will assist our technicians in troubleshooting the issue more effectively. Sincerely, Customer Service Team
Network error
I love my bike and the app but sadly can’t use it due to Network error. I count on using the app and my bike due to knee issues.
Network not available
Network down nothing works in this app
This still happen to disconnect
That ruin your effort record and it just lose connection to the bike then bike reset to 10 resistance. This release of tension lose my balance and once I hit on the handle badly. No update correct this so I believe it’s hardware defect. And it’s mostly disconnect close the end of the goal. All time ruined. Useless app.
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App broken since update
This app has always had a poor UI and is buggy, however now since the latest update it’s utterly broken. When doing an exercise, you get to the end of the routine but it remains at 0:00 and doesn’t complete, meaning you’re now unable to record your activity. Great job developers, broken an already poorly implemented app!
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Great for free
Used exclusively with Renpho underrated ai bike I’ve done over 530 miles using this app whilst watching YouTube videos and soccer, fed up with subscription fees on Zwift where I’m often zoomed past by bike doped egomaniacs. No Renpho has been the one for me to just tootle along or use the ftp builder. I use heart rate and the bikes power meter it can do hills up to about 6 or maybe 9 percent which I accept is no good for a very serious rider,but for most others I would recommend. Good app
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Cannot open the apps
Always said network problem but my network is totally fine, pls advice
Netzwerkfehler
Es werden keine Kurse, Videos oder Tests angezeigt.
Customization
It would be great to be able to make your own customizable workouts or select a workout that you can burn calories within a certain timeframe as a goal.
Timing is all wrong
For some reason the timing on my AI program is wrong, a 45mins workout i rode for 60 mins.
Good app until it stops working
update- server is back online, rating updated. for the last few day the app always gave "network error" and would not retrieve hiatorical records or current training progress. it gives me the feeling the main server is offline at Renpho head office. will update rating if this is fixed.
Ai Gym
Good app, have been using for several months but now gettin a network error message when I try to view weekly stats
Audio issue
The app reduces the audio played from other apps. This is frustrating as i like to listen to music on Spotify when I workout and the music is way too low. I’m an iOS developer and it’s a simple fix. It should only take priority if the user decides to listen to the in-app music.
No option Apple Watch with iPad and no Peloton+
The manual states it connects Bluetooth Cadence with Peloton + , but it doesn’t work. Other apps will work with Cadence, but not Peloton+ as it states. Also, the AI Gym app on iPad does not comply with the iPad’s orientation, leaving the user to have to keep turning the iPad on the stand. How is that acceptable? Take a lesson from every other bike app (Zwift, Kinomap, Fulgaz etc). Please fix the orientation and allow the Apple Watch connect to the iPad. If Zwift and Peloton etc can do it, so can Renpho.
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Response from developer
Dear customer, thank you for your feedback. I'm sorry for the inconvenience caused, please accept our deepest apologies. Regarding your suggestion, we will forward it to our technical department for improvement. Sincerely, Renpho Customer Service Team
AI Gym
Great app, perfect for Renpho AI Excersise Bikes.
