Good app until it stops working
The recent update broke the app as every time i finish, the results page shows a result from a random previous day.
Response from developer
Hi customer, sorry for the inconvenience caused. We experienced a brief server issue with the app, which has now been resolved. We recommend that you ensure your app is updated to the latest version and then log in again. If you have any questions, please feel free to contact us via support@renpho.com. Sincerely, Renpho Customer Service Team
App broken since update
UPDATE 3/7/26
App continues to go downhill, messaging support does nothing, utterly hopeless
UPDATE 9/3/26 - this app gets worse and worse. I’m constantly having to re-download the video courses, and now the UI is all screwed since the recent iOS update where it only uses part of the screen when selecting a workout. Seems free truly means you get a 3rd rate product
This app has always had a poor UI and is buggy, however now since the latest update it’s utterly broken. When doing an exercise, you get to the end of the routine but it remains at 0:00 and doesn’t complete, meaning you’re now unable to record your activity. Great job developers, broken an already poorly implemented app!
App continues to go downhill, messaging support does nothing, utterly hopeless
UPDATE 9/3/26 - this app gets worse and worse. I’m constantly having to re-download the video courses, and now the UI is all screwed since the recent iOS update where it only uses part of the screen when selecting a workout. Seems free truly means you get a 3rd rate product
This app has always had a poor UI and is buggy, however now since the latest update it’s utterly broken. When doing an exercise, you get to the end of the routine but it remains at 0:00 and doesn’t complete, meaning you’re now unable to record your activity. Great job developers, broken an already poorly implemented app!
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Response from developer
Dear customer, we apologize for the difficulty you have faced, and thank you for bringing this to our attention. Would it be possible for you to contact us at support@renpho.com with a screenshot or video? The limits here make it difficult to address your concerns thoroughly. Rest assured, we are committed to assisting you promptly. Best regards, Customer Service Team.
Doesn’t log workout to HealthKit
Unfortunately even though the app asks for and has Apple HealthKit “Workout” permissions it doesn’t log a workout, only a “Cycling Distance” entry, and that doesn’t contribute to your Apple Fitness / Watch rings at all.
First world problem but a glaring omission really and would be so simple to implement.
First world problem but a glaring omission really and would be so simple to implement.
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サイクリングパワー設定
R-Q002Nを使っています。サイクリングパワーの計測がきつすぎて5分も続きません。ジュニアと判断されますが、初心者向けのトレーニングもきつすぎてもっと下げて欲しいです。本当にこの機種用のセッティングになってるのでしょうか？手動でもっと下げることはできませんか？
App broken since update
UPDATE 9/3/26 - this app gets worse and worse. I’m constantly having to re-download the video courses, and now the UI is all screwed since the recent iOS update where it only uses part of the screen when selecting a workout. Seems free truly means you get a 3rd rate product
This app has always had a poor UI and is buggy, however now since the latest update it’s utterly broken. When doing an exercise, you get to the end of the routine but it remains at 0:00 and doesn’t complete, meaning you’re now unable to record your activity. Great job developers, broken an already poorly implemented app!
This app has always had a poor UI and is buggy, however now since the latest update it’s utterly broken. When doing an exercise, you get to the end of the routine but it remains at 0:00 and doesn’t complete, meaning you’re now unable to record your activity. Great job developers, broken an already poorly implemented app!
Show more
