The app keeps crashing and not registering my jumps! Over 1000 jumps not recorded
Response from developer
Hi WhittnyMad, We sincerely apologize for any inconvenience caused. Please kindly try to relog into it again. If the problem still persists, please feel free to contact us via support@renpho.com so that we can see how we can help you solve the problems. Sincerely, Customer Service Team
lost session
I lost a few 30 minutes session
UPDATE YOUR APP
Response from developer
Dear customer, thank you for your feedback. Please accept our most sincere apologies. We recommend you can download our new APP(Renpho Health APP) which integrate more products. You can use your Renpho Fit APP account to log in to the Renpho Health APP without registration again. Please contact us by email (support@renpho.com) if you have any further questions. Sincerely, Customer Service Team
App has lot of bugs
Freezing
Response from developer
Dear customer, thank you for your feedback. I'm sorry for the inconvenience caused, please accept our deepest apologies. Please kindly contact us via email (support@renpho.com) if you have further questions. Sorry for the inconvenience caused. Sincerely, Renpho Customer Service Team








