Jenny
Cuz
changed for subscription without real usage
I was charged for a weekly subscription without realizing it was renewing automatically.
I only tried the app briefly at the beginning and did not actively use it afterward. However, I later discovered that I had been charged for approximately 43 weeks, totaling around KRW 473,000.
I immediately cancelled the subscription once I noticed the charges and contacted both Apple Support and the developer. Apple informed me that they can only review refunds within the most recent three months and advised me to contact the developer for earlier charges.
Unfortunately, the developer only provides automated responses and does not address the actual issue or offer any review process for long-term accidental subscriptions.
I am requesting a review of my case, as there was no meaningful usage of the service during the subscription period.
I only tried the app briefly at the beginning and did not actively use it afterward. However, I later discovered that I had been charged for approximately 43 weeks, totaling around KRW 473,000.
I immediately cancelled the subscription once I noticed the charges and contacted both Apple Support and the developer. Apple informed me that they can only review refunds within the most recent three months and advised me to contact the developer for earlier charges.
Unfortunately, the developer only provides automated responses and does not address the actual issue or offer any review process for long-term accidental subscriptions.
I am requesting a review of my case, as there was no meaningful usage of the service during the subscription period.
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Response from developer
We sincerely apologize for the inconvenience and frustration caused by the subscription charges. Please reach out to us directly at support@aicover.zendesk.com so we can investigate your case further and assist you with a refund review. Thank you for bringing this to our attention.
Waste of my time
I don’t like this app because I just started and now it’s bad and I don’t know why it’s saying zero I’m trying to make a song and you’re wasting literally all of my minutes first you can do nicely or I’m deleting this app permanently
Continues to bill even after cancellation
Beware. Fraud company. Even after cancellation through the app and through Apple subscriptions, this app continues to bill the annual fee and do so prior to when the annual fee should have been coming due. I canceled this app within days of downloading it. They co time to attempt to bill me through applepay this is a huge problem because in three weeks I have had to replace my debit card because of this company fraudulently billing me 3 times.
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AI Cover is a scam
Does not actually work as advertised
