AI Photo Enhancer & Upscale User Reviews

What users say

Top reviews

Хз

Очень хорошее приложение которое улучшает фото

Response from developer

Спасибо за отзыв! Очень рады, что приложение помогает вам улучшать фотографии. Будем и дальше работать над качеством и удобством.

Не работает

Обещанной функции улучшения фото нет, а то что есть - мусор.

Response from developer

Нам очень жаль, что ваш опыт оказался не таким, как ожидалось. Не могли бы вы подробнее рассказать, что именно вам не понравилось? Ваш отзыв поможет нам улучшить приложение. Вы также можете связаться с нами по электронной почте: lens@nero.com . Будем рады пообщаться.

Flawless

Their upscaling models are honestly unmatched in terms of quality and speed

Response from developer

Thanks for the great review! We’re happy to hear that you’re satisfied with the quality and performance. Your support motivates us to keep improving 😊

parfait

parfait pour quelque retouches, l’application est complète et très bien détaillé et simple d’utilisation. je conseille !

Response from developer

Thank you so much for your wonderful review! 🌟 We're really glad to hear that the app is helpful and easy to use for your retouching needs. If you ever have suggestions or need any assistance, feel free to reach out to us — we’re always here to help! Thanks again for your support!

BEST PHOTO ENHANCER EVER!!!

Nothing else has evercompared to NERO AI PHOTO AI ENHANCER!!!
Photo 2x upscale / Photo 4x upscale
ABSOLUTELY EASIER THAN ANSWERING A PHONE FOR THAT MATTER. AUTOMATED BUILT-IN READY RO ENHANCE PRE-SETS IS WHAT MAKES IT WORTH EVERY CENT. COMPUTER IS EASIER BY FAR BUT SUBSCRIPTION IS THE WAY TO GO UNLESS YOU HAVE YOUR OWN DEDICATED NVIDIA-RTX A2000 /A4000 / plenty DDR 4 RAM / & RUNNING A SERVER WORKSTATION OR GAMING PCAND NOTHING RUNNING. BEST EVER BUT NERO HAS A DEDICATED DATACENTER OR DEDICATED SERVER WITH THE PROPER RAM VIDEO PROCESSING CARD OR MAXXED OUT ON THE FASTEST NVME SSD DRIVES HOSTING DEDICATED SERVER & SOFTWARE TO ENHANCE THE PHOTO IR VIDEOS THE FASTEST. OTHERWISE RUN THE ENHANCER AI SOFTWARE THEN GO EAT TAKE TOO LONG. THE ONLY OTHER WAY YO USE NERO PHOTO SOFTWARE IS HAVE THE BEST IPHONE OR AT LEAST MID-GRADE IPGONE. ONLY APPLE EMPLOYEES THE BEAT EVER HARDWARE TO ACTUALLY DO EVERYTHING POSSIBLE THAT A WINDOWS-SERVER DATACENTER COULD DO OR ALMOST DO. BUT I WOULD BET AND IPHONES PROCESSOR RAM AND VIDEO CARD AND WHAT NOT. ALL THE COMPONENTS WOULD HOST A WEBSITE RUN SHARE-POINT AS WELL AS HOST OFFICE 365 as well as have 9 OTHER DEDICATED SERVICES IT COULD HOST AND RUN. NO OTHER PC MAKER OR PHONE MAKER EXCEPT DELL WORKSTATIONS OR NVIDIA DATA SERVICES WHOM MAKE THE BEST EVER GAMER VIDEO CARD KNOW WHAT IS NEED WITHOUT LOCKING UP YOUR ENTIRE DEVICE OR PCFOR AN HOUR. JUST TO DO 1 photo. Best go use NERO’S DEDICATED CENTER SERVER HOSTED BY THEM AND JUST PAY YEARLY. U LEAS YOU HAVE 1 Hour a piece to wait on each edit. 😂🤣
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Response from developer

Thank you so much for your amazing feedback! We’re really glad you enjoy using Nero AI Photo Enhancer. Regarding your point about dedicated processing and performance, we’ll continue to optimize this in future updates. If you have more suggestions or ideas, feel free to reach us anytime at lens@nero.com.

I can say this is the best photo enhancer

It works kinda perfect now, if you guy works on a large number of images this might be fit your workflow, outcome images are great quality (fast and clean), it’s missing two important features including repair damaged pictures and batch enhance (I required this to work faster/ multiply to how many pictures I have to enhance)
I can wait for upcomming features but you guys should confirm what will come
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Response from developer

Thank you so much for your support! 🙏 We're glad the tool meets your needs with fast and clean results.For the feature you mentioned about repairing damaged photos, have you tried our Photo Restoration tool? It might be exactly what you’re looking for. As for more upcoming features like batch enhancement, we’re continuously improving, and your feedback is very valuable to us. If you’d like to share more details or suggestions, feel free to reach us at lens@nero.com — we’d love to hear from you!

Upscaler

Fantastic tools for blurry pictures

It’s incredible to use this app to my workflow

It’s incredible to use this app to my workflow

Response from developer

Thank you so much for the kind words! 😊 If you have any feedback or suggestions while using Nero Lens, feel free to reach out to us at lens@nero.com — we’d love to hear from you!

Review

Best app ever seems to work great

Response from developer

Thank you so much for the kind words! 😊 If you have any feedback or suggestions while using Nero Lens, feel free to reach out to us at lens@nero.com — we’d love to hear from you!

So good

So good

Terrific!

Been with you Nero …since the 80’s!! Nero Burning ROM! Way to survive rocking the AI era … and onward!

Thanks for the great software!

Response from developer

Thank you so much for your longtime support — it truly means a lot to us! We’re deeply touched that you still remember Nero Burning ROM from the 80s. Your journey with us through the decades and into the AI era is what keeps us going. If you ever need anything, feel free to reach out: lens@nero.com Thanks again for being part of the Nero story!

No difference in the images

Don’t bother wasting your money. No difference noticed in sharpening or up scaling my images. Absolutely rubbish app

Cannot save images

App returns to get a subscription screen after I have upscale an image so I cannot save the image. No response from customer service apart from forwarding to their tech guys.
App is useless if I can’t save an image. Refund should be provided.

Response from developer

We’re sorry for the inconvenience caused! Our customer service team has responded to your email. Please check your inbox (and spam folder just in case). If you have any further questions, feel free to contact us at lens@nero.com, and we’ll assist you as soon as possible. Thank you for your feedback!

Not What I Expected

I purchased this App for $49.00. It only has 6 functions. The colorize feature is just average and I’m not impressed at all. I purchased it manly for enhancing old photos. Does OK except on closeups of people. It literally changed their features. Eye color changes incorrectly and sometimes gets positioned incorrectly. For $49.00 there are better apps out there that do three times as much. Would not recommend.
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Pago

He comprado una semana y el primer día me dejó de funcionar, no puedo usarla y puse una estrella de reseña. Enseguida me contactaron y ahora funciona bien, debió ser un problema técnico temporal, por eso cambié la reseña favorablemente.

Response from developer

Lamentamos mucho el inconveniente. Puede que sea un error técnico. Por favor, envíenos más detalles a lens@nero.com, y estaremos encantados de ayudarle a resolver el problema. ¡Gracias por su paciencia!

Good app

Tuyệt vời

Não è o que dizem

Sinceramente me arrependi

Das Geld nicht wert

Die Ergebnisse der App sind mößig gut bis gruselig, oft ist es keine Verbesserung.
Trotz dessen das ich ein Jahres Abo habe versucht man mir immer eines zu verkaufen - die Funktionen sind dadurch häufig eingeschränkt - da ich als Demo Kunde behandelt werde - leider das Geld nicht wert - könnte besser sein
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Response from developer

Es tut uns leid zu hören, dass Sie mit Nero Lens nicht zufrieden sind. Wir arbeiten kontinuierlich daran, die App zu verbessern und bessere Ergebnisse zu liefern. Wenn Sie Probleme mit Ihrem Abonnement oder den Funktionen haben, wenden Sie sich bitte an ai@nero.com. Vielen Dank für Ihr Feedback – es hilft uns, besser zu werden. 🙏

подписка - это еще не все , за что надо заплатить

. таки еще и за обработку надо доплачивать помимо самой подписки на приложение- это просто огонь! так держать!

Response from developer

Спасибо за ваш отзыв! В приложении Nero Lens только функция создания аватаров требует отдельной оплаты. Однако для подписчиков доступна скидка 50%. Покупка опциональна и зависит от ваших потребностей. Создание аватаров — ресурсозатратный процесс, поэтому необходима небольшая плата. Спасибо за понимание! Если есть вопросы, пишите нам на ai@nero.com. 😊

Doesn’t work anymore.

Keeps serving me ads to resubscribe. I subscribed for a week to play with it. Now every time I use the app it asks me to sign up for a year long commitment, I x out of the ad (which always takes like 10 seconds to get out of) and the app goes blank without processing my image.

Response from developer

We’re sorry for the trouble you’re facing. This is a bug we’re actively fixing. Thank you for your patience! If you need further assistance, please contact us at lens@nero.com.