AIA Vitality User Reviews

What users say

Top reviews

Motivation

It helps me to get motivated 😍

A bit like an app from 2005

Not intuitive to use or navigate. Having to open your health app first to get the data across is a bit clunky and annoying (and not something you need to do on any other app). Randomly it is difficult to log on - decides it doesn’t like your user name or password or something.
Could be a good app but a long way from it at the moment
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Fast and easy

This app is very easy to use

not able to re-sync with Apple Health

It just spin spin …. Spin for ever :(

Always shows “Something went wrong, please try again”

Can someone please fix this problem, very annoying when entering this app now. If problem cannot been resolved maybe just used the old version. And Face ID login to this app always shows fail but I am using the same face to unlock my phone lolz.

Unable to log in

I am unable to log in even using the login and password that I always use and it just says unable to log in, not incorrect log in details

Always show something wrong

Can’t log in , always show something wrong, then when I try change the password , the app is locked🥲🥲🥲

App is ok but still need to print of physical medical form

What’s the point of going digital when you still need to print off a health check and screening form and need a physical doctor/nurse signature. You should be able to enter those details online instead of having to print off a physical form and then attach a photo of it. Highly unlikely that for a dentist appt or when I go to get yearly flu vaccinations that I have a printed form handy!
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Delaying all the time

Not recommended

Smart watch issues

I’m nearing the end of a 2 year run. Overall the experience is ok, but I’ve lost count of the number of times it didn’t account for my daily steps. Sporadically, it would also miss other activities as well. Emails to alert them of these omissions would take forever to be answered. I’d drop this app in a heartbeat only for the fact that I’m getting a slight discount on my insurance premiums. Looks good, good intentions but it hugely lacks solid connection issues with smart watches.
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Shift worker

I work shift work so some of the sleeping questions hard to answer I really hard to even the times out

Utterly frustrating

This is app is SO slow! Pages take minutes to load. Strava doesn’t sync automatically, unlike Apple health. When you do manually sync it, at times the points don’t reflect until the next day. It’s just so frustrating, considering it’s a paid addition to our health insurance, you’d think we could get it half decent app…
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Answering questions

Interesting

Unable to load Sleep data from Apple Health App

Can’t earn points from the sleeps in the Apple Health App, even though the sleep length is over 7 hours.

Frieda

Very useful!

Always stops updating activity

Good app in concept, wish it would sync properly. I have a new series Apple Watch so don’t understand the problem. Frustrating.

Review

Good

App updates issues

Latest iOS update It takes ages to load or fails to load and has much missing info, then getting error messages, I starting to question if it worth having also with the limited things one can get points for, should be allowed for points to be accumulated over whole week, eg if ya did up to 5499 steps in one day (u get no points) and 7000 on another day (25 points) but if ya did that on 1 day that’s 50 points, should be based on a week as we have a weekly total to achieve these points,
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Absolute garbage

Won’t sync with Garmin app despite multiple attempts. Also can’t log on to website at all, tried multiple browsers.
Absolute waste of money to be honest

Health Check

On my lab test my HbA1c measured 37 which is below the reference range of <42. Therefore I should have scored in the healthy range for AIA Health Check. Your explanation came back with a measure of 5.8..?? Or something?
Also my cholesterol/HDL is very much in the healthy range at 2.9 (<4.5 recommended). So I should achieve full points for this health measure as well.
If you want to email or phone me to explain if I am reading it wrong. I can always redo those blood tests before November.
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