Always missing points
For an app that tracks stress, it certainly causes enough stress. For months I’ve had to send screen shots of steps through to “missing points” and I’ve now just given up. Not worth the effort any more.
Terrible App
Horrendous app and program
Used to work well 3-4 years ago but now it’s awful.
You can’t hit your limits so you miss all the rewards - what’s the point?
You call the help line and they give attitude and bad advice.
You do 1 hour weights session and it doesn’t reward you for exercise (the point of the program).
Half the time the steps don’t show up properly.
Food logging doesn’t work.
Doesn’t integrate with Apple, Fitbit etc properly
Stay away from- I missed my Platinum last year as it didn’t record any of my work outs as ‘exercise).
This year looks to be doing the same thing despite being told by the help centre that it was all fixed…. Don’t bother!!
Used to work well 3-4 years ago but now it’s awful.
You can’t hit your limits so you miss all the rewards - what’s the point?
You call the help line and they give attitude and bad advice.
You do 1 hour weights session and it doesn’t reward you for exercise (the point of the program).
Half the time the steps don’t show up properly.
Food logging doesn’t work.
Doesn’t integrate with Apple, Fitbit etc properly
Stay away from- I missed my Platinum last year as it didn’t record any of my work outs as ‘exercise).
This year looks to be doing the same thing despite being told by the help centre that it was all fixed…. Don’t bother!!
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Workouts dont sync properly
Workout don’t seem properly. The app always runs into issues every 3-4 months with syncing workouts.
App slow
App is super slow to open, super slow to sync with health data and credit points.
Slow app and sync not working
I don’t know if it’s the recent app update, I noticed recently that after launching the app, it takes ages for the content to load and shortly after loading the content, a warning message often pop up to say “whoops, there’s an issue connecting, try again in a few moments” which is really confusing for me as the user. Also from about 1 month ago, my sleep data stopped syncing to the AIA app which I’m still trying to resolve with AIA. Today, I noticed that my gym visit this week started not syncing too, along with other metrics like meditation, the only activity that’s still syncing seems to be the steps. I’ve been with AIA for years and always love the benefit and how easy it is to use. The app still has 4.7 rating, mostly from long time ago, plz fix the bugs so ppl can continue to love this app and the service.
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