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Goodlife Health Clubs AU

Goodlife Health Clubs AU

Official Goodlife App

0 ratings
106 reviews
🌟 Lifestyle
💪 Health & Fitness
Free

Details

  • Released
  • Updated
  • September 8, 2024
  • May 27, 2026

Features

Developer

FITNESS AND LIFESTYLE GROUP BIDCO PTY LTD
✨Promote your app ✨
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About

This app helps users achieve their fitness goals by providing access to class timetables, club locations, and personal trainer information. Members can manage their membership, find group fitness classes, and connect with trainers.

✓View class timetables
✓Find group fitness classes
✓Locate nearby clubs
✓Find a personal trainer
✓Freeze membership
Show original description

What users say

Summarized from real user reviews of Goodlife Health Clubs AU. It highlights the 4 positives and 14 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 👍Quick and responsive customer support
  • 🎯Active app maintenance and UI improvements
  • ✅Digital access works seamlessly for some users
  • 📱Simple and intuitive interface design

Negative things

  • 🐛App crashes frequently after login
  • 🚪Digital access scanner fails consistently
  • 📵App won't load without phone data/credit
  • 🔄Constant forced logout requiring re-authentication
  • ⏱️Extremely slow Bluetooth scanning process
  • 🔋Drains battery with constant Bluetooth usage
  • 🛑Black/blank/grey screen errors on startup
  • 📴App fails to open past loading screen
  • 🔐Unintended Apple Wallet popup exposing payment info
  • ❌No offline access capability
  • 🚫Mandatory app-only access with no alternative
  • ⚠️Poor rollout without proper testing or staging
  • 🔌Blocks 24/7 gym access when app malfunctions
  • 📍Scanner positioning difficult and unintuitive

What's New in Goodlife Health Clubs AU

1.15.5

May 27, 2026

Bugs fixes. Performance improvement.

User reviews

Most RecentHighest RatedLowest Rated

Terrible app check-in experience

Looked forward to app check-in until it was rolled out. Frustratingly slow to detect phones, makes for an award with the poor welcoming team every time while they chime in with “it’s really slow today” (everyday).
Feels like incorrectly or insufficiently specified hardware readers as if it was an app issue would it not have been fixed with one of the many app updates so far?

If my company had paid for this solution & received such a bad solution, I’d be asking for a refund.
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PP_auPP_au

Response from developer

Sorry to hear you have been experiencing issues with digital access. Our team is actively working on improving access/scanning performance. We would like to investigate your account specifically. Please reach out to us via the Contact Us section in the app or at https://www.goodlife.com.au/contact-us/ so we can investigate further and assist you.

Please allow physical access cards as a backup

So, the app nags you if you haven’t updated to the latest version and blocks you from entering the gym if you haven’t updated. PLEASE AT LEAST ALLOW US TO USE TO THE DIGITAL ACCESS FUNCTION IN THE APP EVEN IF YOU HAVEN’T UPDATED. Sometimes a gym can be inside a shopping centre and you have no reception so there’s no internet to update on demand. Not everyone gets the update immediately. If you block physical gym access based on app version then at least bring back physical access cards as a backup option. Really, access cards are now much better in light of this poor app. It may have seemed like a good idea at first to use phones, but access cards don’t need to be kept updated continuously and don’t require internet access. This gotcha with using the phone app was not properly thought out.
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Versus XIIIVersus XIII

Response from developer

Sorry to hear you have been experiencing issues with digital access. Our team is actively working on improving access/scanning performance. We would like to investigate your account specifically. Please reach out to us via the Contact Us section in the app or at https://www.goodlife.com.au/contact-us/ so we can investigate further and assist you.

Filters please

Relatively intuitive app but would like a filter option to EXCLUDE certain classes eg Reformer as they just take up a lot of real estate if you’re looking at the timetable and you don’t have a Reformer membership
EBWAusEBWAus

Response from developer

Thank you for your feedback. We appreciate you sharing your experience. We are continuing to improve the app and address the issues you have mentioned. If you need assistance or are experiencing ongoing problems, please reach out via https://www.goodlife.com.au/contact-us/ so we can help further.

Pretty good.

Pretty good. Needs to let you know on screen when the machine turns green. Sometimes logs out. Other then that’s it’s been good.
adz8803adz8803

No access when no phone data/credit

I often run out of phone credit and the app does not load without credit… therefore sometimes I am unable to access my pass and unable to enter the gym and utilise the 24/7 membership I pay for. The app does not load on the shopping centre public wifi and I cannot access the gym wifi from outside. Not happy.
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Bella39549Bella39549

Response from developer

Thank you for your feedback. We are continuing to work on bringing additional features and functions to our app to improve our members experience and assist them in their fitness journey. I will pass your suggestion on to the relevant team for consideration. If you require any further assistance with regards to the app please reach out at https://www.goodlife.com.au/contact-us/

See 101 more reviews

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User experience

🐞

Reported Bugs

17 issues

App crashes immediately after login

Bug

Login loop - redirects to login page after authentication

Bug

Black screen on app launch

Bug

Grey/blank screen errors requiring reinstall

Bug

App won't load without internet/phone credit

Bug

Bluetooth scanner fails to recognize phone

Bug

Digital access randomly disappears from app

Bug

Unexpected Apple Wallet opening during scanning

Bug

Password reset system not functioning

Bug

Account login errors with 'error retrieving data' message

Bug

App freezes on login screen

Bug

Class calendar add-to-calendar feature broken

Bug

Timetable not displaying for some locations

Bug

App won't download from App Store

Bug

Frequent need for app reinstallation

Bug

Session logout despite 'remember me' option enabled

Bug

Scanner requires multiple slow attempts to register

Bug
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Requested Features

11 requests

Apple Wallet integration for seamless access

Feature

Apple Watch app support for gym entry

Feature

Lock screen shortcut for quick digital access

Feature

Barcode/QR code alternative to Bluetooth scanning

Feature

Class booking and management within app

Feature

Gym visit history tracking

Feature

Offline access capability

Feature

Hybrid access option (app and physical card)

Feature

NFC technology instead of Bluetooth

Feature

Gradual rollout with parallel access methods

Feature

Support for wireless payment technology standard

Feature

FAQ

What does the Goodlife Health Clubs AU app do?

The app serves as a central hub for Goodlife Health Clubs members. It allows users to view up-to-date class timetables, find group fitness classes, locate nearby clubs, and connect with personal trainers. It also provides functionality to freeze memberships.

What are the key features of the Goodlife Health Clubs AU app?

Key features include exploring class timetables, finding group fitness classes, locating and saving favorite clubs, finding personal trainers, and the ability to freeze your membership. It aims to keep members connected and motivated.

Is the Goodlife Health Clubs AU app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or advertisements, suggesting a free model for members.

Who is the Goodlife Health Clubs AU app for?

This app is designed for existing members of Goodlife Health Clubs across Australia. It's intended for individuals who want to easily access class schedules, find trainers, and manage their gym membership on the go.