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Zap Fitness

Zap Fitness

Official Zap Fitness App

0 ratings
92 reviews
🌟 Lifestyle
💪 Health & Fitness
Free

Details

Released
July 27, 2023
Updated
October 19, 2026

Features

Background Location Access

Developer

Fitness Lifestyle Group
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❓5 answered
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About

Access your gym 24/7 using your phone as your key. Manage your membership, including freezing options, and easily locate nearby clubs and personal trainers. Achieve your fitness goals more conveniently.

✓24/7 gym access via phone scan
✓Membership freeze options
✓Find clubs and personal trainers
✓Digital gym key
Show original description

What users say about Zap Fitness

Reviews of Zap Fitness, a Health & Fitness app, are mostly negative. What users like most: easy to use (sometimes), digital access (conceptually). Top complaints: unreliable door entry, frequent login issues. Summarized from real user reviews.

Positive things

  • 👍Easy to use (sometimes)
  • 💡Digital access (conceptually)

Negative things

  • ❌Unreliable door entry
  • ❌Frequent login issues
  • ❌App crashes/blank screen
  • ❌Inconsistent access
  • ❌Forced app adoption
  • ❌No backup entry method
  • ❌Poor customer support
  • ❌Outdated guidance
  • ❌Registration issues
  • ❌Overcharging/fee issues
  • ❌Device limitations
  • ❌Unintuitive UX
  • ❌Forced updates
  • ❌Data harvesting concerns
  • ❌No Apple Watch support
  • ❌No Apple Wallet support
  • ❌Slow login process
  • ❌Membership control issues
  • ❌App resets settings

What's New in Zap Fitness

1.15.7

October 19, 2026

Introducing an improved Digital Access experience with enhanced reliability, smoother club access, and improved reader detection and access performance.

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User reviews

Most RecentHighest RatedLowest Rated

Pathetic

This app is useless, there’s literally nothing you can do with it that doesn’t require a call to some useless tool in their so called call centre. It’s no wonder why this was spun up after all the scandal around Jetta and Fitness Farce and the rest of the “Fitness Lifestyle Group”. Go to a local independent gym and avoid this, Jetta, Fitness First, Good Health and Barneys Bootcamp, it’s all garbage and there’s multiple legal suites pending
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SSquirrel_Overlord

Good ah gym

Idk what ppl are talking about broo this app is good ah
SStrange1h2

Door entry does not work

Recent update has completely broken the door entry function. I stood at the Hallett Cove door for 15 mins trying to get it to unlock and it simply didn’t work. Worked fine previously.
CCRoNic...

Apple Watch compatible

Any one using this app in Apple Watch, are developers working on it
FFinadl

Bring back key fob

Only works 20% of the time to get into the gym
BFBelly Fluf
See 87 more reviews

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See developer apps

User experience

🐞

Reported Bugs

20 issues

Door entry not working

Bug

App does not work at all

Bug

Digital access unreliable

Bug

App not starting up

Bug

Screen goes dark

Bug

Have to re-install weekly

Bug

App resets every time

Bug

No access button showing

Bug

Tap and go page missing

Bug

Login code not sending

Bug

Cannot view digital pass

Bug

Bluetooth permissions reset

Bug

App doesn't advise account updates needed

Bug

Digital access not showing

Bug

Scan button missing

Bug

App not working for older iPhones

Bug

App not working for iPhone 17 Pro

Bug

App not working for iPhone 17 series

Bug

Digital access disabled after update

Bug

Registered to another device error

Bug
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Requested Features

12 requests

Bring back key fobs

Feature

Apple Watch compatibility

Feature

Add to Apple Wallet

Feature

Workout suggestions/plans

Feature

Equipment usage guides

Feature

Account information editing

Feature

Scheduled payment options

Feature

Barcode scanner alternative

Feature

Offline access (Apple Pay style)

Feature

Cancellation option in app

Feature

Improve in-app guidance accuracy

Feature

Add Apple Watch access

Feature

FAQ

What does the Zap Fitness app do?

The Zap Fitness app allows members to access their gym 24/7 by scanning their phone. It also provides features for managing your membership, such as freezing options, and helps you find nearby clubs and personal trainers.

How do I use the app to get into the gym?

You can use your phone to scan into the gym, eliminating the need for a physical key tag. This feature provides convenient 24/7 access to Zap Fitness facilities.

Is the Zap Fitness app free to use?

Yes, the Zap Fitness app is free to use for all existing Zap Fitness members. There are no additional costs associated with downloading or using the app's features.

Can I freeze my membership through the app?

Yes, the app offers membership freeze options, allowing you to temporarily pause your membership. This feature can be managed directly through the Zap Fitness app for your convenience.

How can I find a personal trainer or another gym location?

The app includes a search feature that enables you to find clubs and personal trainers near your current location. This makes it easy to connect with fitness professionals or locate other Zap Fitness facilities.