Chat Transcript
No option to download Chat Transcript. I was told during chat this feature was available.
App is not useful
There are 4 people in our family and we cannot see balances individually. No number is displayed against the family member so you know what number follows the account no. Family members don’t have an individual account
Love the App
Super easy to use. Able to check if any medical procedures or hospitals are covered on the app easily. Changing details and checking coverage is also easy. Overall and good app that is easy to use and intuitive.
Response from developer
We appreciate you taking the time to leave such positive feedback, and we thank you for your 5⭐ review. Have an amazing weekend!
Design and layout clear, crisp and simple.
App design is functional. Easy on the eyes. Quick to load.
Fix the app
Every time I login, I'm required to sign in in full again and am asked to set up Face ID and PIN as if it's the first time. I use this regularly and this is so annoying. The banks have worked out how to do this so why can't you guys?
