Free

Details

  • Released
  • Updated
  • June 12, 2015
  • July 13, 2026

Features

my nib NZ screenshot #1 for iPhone
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my nib NZ screenshot #6 for iPhone
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About

Manage your health insurance policy and make claims easily on your mobile device. Access policy details, update personal information, and find healthcare providers. Includes a health and wellbeing tool.

Make health insurance claims
Request pre-approvals
View policy summary
Update personal details
Find healthcare providers
Access health and wellbeing tool
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What's New in my nib NZ

16.28.0

July 13, 2026

We make regular updates to our app to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes.

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User reviews

Never got a chance to log in

Really bad!more than 2years, tried several times, never got any chance to log in

Pretty bad

This is a really poorly designed app team. Information is hard to find, it’s plastered with unhelpful advertisements where key details of your policy should be, the “I’d like to..” menu is designed like a search but is actually a menu and doesn’t have an intuitive design. The website is just easier.
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Doesn’t submit my claim

I feel everything out and then click submit and nothing happens. It doesn’t progress even after refreshing. I end up just doing it through the website.

A Complete Catastrophe

Wow, this app is a complete train wreck. You can’t do anything without being forced to log in again, why even log into the app in the first place if every single thing the app is supposed to do just opens a web page that then asks you to log in again? This wouldn’t be the worst thing if I could autofill my details and log straight in, but no, you INSIST on passwordless email verification instead so I have to sit around for 5 minutes waiting for a stupid email to arrive so I can do something as basic as check the status of a damn claim.

This app is a complete catastrophe and you should be completely mortified that it has even seen the light of day. What a complete and total disgrace on every possible level. I’d rather just cancel my insurance than have to continue using this complete disaster. In fact, yeah, I think that’s what I’m going to do.
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Has no point

It doesn’t matter if you have the latest version updated or not, it doesn’t work

FAQ

What does the my nib NZ app do?

The my nib NZ app allows New Zealand nib customers to manage their health insurance policy on their mobile device. You can make claims, request pre-approvals, view your policy details, update personal information, find healthcare providers, and access a health and wellbeing tool.

How do I make a claim with the app?

To make a claim, you can fill in the necessary details within the app and take a photo of your receipt. The app guides you through the process to submit your claim efficiently.

Is the my nib NZ app free to use?

The app itself is free to download and use for nib New Zealand customers. However, the app does contain advertisements.

What devices are supported by the my nib NZ app?

The app is supported on iPhone 8 and above. It is designed for users with compatible iOS devices.

Can I use this app if I am not a nib customer in New Zealand?

No, this app is specifically for nib New Zealand customers only. It provides access to manage your nib health cover and related services within New Zealand.