Comparison

my nib NZ vs Clearhead

Price, ratings, monetisation and update history for both apps, side by side β€” with what reviewers say about each.

Head to head
About

my nib NZ

Manage your health insurance policy and make claims easily on your mobile device. Access policy details, update personal information, and find healthcare providers. Includes a health and wellbeing tool.

Highlights
  • Make health insurance claims
  • Request pre-approvals
  • View policy summary
  • Update personal details
  • Find healthcare providers
  • Access health and wellbeing tool
Features
Read full description

my nib helps New Zealand nib customers get the most from their nib health cover by managing your health cover in the palm of your hands – when and where it suits you. What can you do on my nib? Make a claim: Fill in the details and take a photo of your receipt to make your claim. Request a pre-approval: Know what you’re covered for and how much you can claim. Manage your cover: View your policy summary and check what your plan covers. Update your personal details: Update your name, contact details, payment method and frequency. Send us a message: Need to get in touch with us? Raise a query and we’ll get back to you as soon as we can. Find a provider: Search our directory to find a private healthcare provider in your area. Access nib Balance: Our new health tool helping you get a clearer picture of your health across five key pillars of wellbeing. Please note: This app is for nib New Zealand customers only. More about nib At nib we believe that private health insurance should be easy to understand, easy to claim on and most of all good value. With over 60 years’ experience in providing private health insurance, we cover over one million people across New Zealand and Australia. For more information, see www.nib.co.nz.

About

Clearhead

This app offers a comprehensive mental health platform with tools for self-management, professional support, and a vast resource library. It helps users understand their challenges and provides personalized guidance through AI and community connections.

Highlights
  • AI chatbot for mental health guidance
  • Search and book therapy sessions
  • Extensive database of mental health resources
  • Support person alerts
  • Mood tracking and journaling
  • Goal setting with reminders
Features
Read full description

About Clearhead Clearhead is your personal guide to wellbeing. It is a free, one-stop-shop mental health platform (app + website). We help you achieve mental wellbeing by understanding your challenges and providing you with personalised support and access to free resources and self-management tools. What you can do on the Clearhead app: 1. Easily search for mental health professionals either locally or online and book therapy sessions on the app. 2. Talk to our AI chatbot and let us guide you through figuring out your mental health challenges as well as suggesting helpful resources. - Once you finish chatting with the Chatbot we provide a summary you can show your doctor or therapist to help them understand what you are going through. 3. Search through our database of mental health resources based off your needs, with more than 600 resources you are bound to find something that would be helpful! - Resources include being able to listen to meditation guides on the app, watch videos, find support groups close to you and many more - Our resources are also mostly New Zealand based resources to make it even more relevant to you 4. Add support people and easily alert them when you are in distress. 5. Tools to help you self-manage: including tracking your mood, journaling and goal setting. - Get reminders to help you with keeping those goals you set on track and for your upcoming therapy appointments.

Screenshots

my nib NZ4 screens
Clearhead4 screens

Verdict

The call

The clearest difference is review sentiment: Clearhead at 84% against my nib NZ's 12%. Clearhead also leads on iOS requirement (15.1 vs 18.6). my nib NZ's advantage is update cadence (fortnightly vs every 6 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS

CostPrice Β· In-app purchases Β· Ads Β· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

my nib NZ ships an update fortnightly, Clearhead every 6 weeks. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard3 real differences Β· 5 level
my nib NZ versus Clearhead: the parameters behind the verdict, then further details
Parametermy nib NZClearhead
PriceFreeFree
Positive reviews11.8% of reviews84.2% of reviews β€” better
Update frequencyFortnightly β€” betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedAd-supported
DevicesiPhone, iPadiPhone, iPad, iPod β€” better
Requires iOS18.615.1 β€” better
Further details β€” not scored
Size52 MB43 MB
Age rating17+12+
Developernib newzealandClearhead

Customer experience

my nib NZ

Written reviews51 reviews
Positive11.8%
Neutral0.0%
Negative88.2%

Clearhead

Written reviews19 reviews
Positive84.2%
Neutral0.0%
Negative15.8%

Bugs and requests

my nib NZ

Reported bugs

45 issues
  • Cannot log in
  • App crashes
  • Submit button unresponsive
  • App forces re-login
  • Passwordless email verification issues
Show 40 more
  • App doesn't retain information
  • Claim disappears when switching apps
  • App not working for years
  • App logs out frequently
  • Email code for login issues
  • App glitches
  • Registered email not recognized
  • App crashes during claim submission
  • App doesn't save bank details
  • App redirects to browser
  • Claim disappears when navigating away
  • App not working consistently
  • App asks for repeated information
  • App is slow and annoying
  • App logs out continuously
  • App requires email code for login
  • App has glitches
  • App doesn't recognize registered email
  • App crashes during claim lodging
  • App doesn't retain simple information
  • App UX is poor
  • App feels like a reskinned web app
  • App doesn't notify about updates
  • App services are declining
  • App login screen freezes
  • App has a spinning wheel of death
  • App hasn't had a bug fix in a long time
  • Unable to enter Date of Birth for registration
  • App won't let user register
  • DOB field is unresponsive
  • App won't open
  • App keeps loading
  • App requires account name even when provided
  • Website login also not working
  • App pin not accepted
  • App shows incorrect password error
  • App displays old data
  • App doesn't show submitted claims
  • App not supported on newer iPhones
  • App requires pin every time

Requested features

5 requests
  • Option to remove pin
  • Support for newer iPhone models
  • Ability to add multiple receipts at once
  • Option to save bank account details
  • Autofill login details

Clearhead

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

my nib NZ

No in-app purchases

None

Clearhead

No in-app purchases

Questions

Is my nib NZ free?
my nib NZ is free to download, with no in-app purchases.
Is Clearhead free?
Clearhead is free to download, with no in-app purchases.
Do my nib NZ or Clearhead have ads?
Neither my nib NZ nor Clearhead shows ads.
Which is updated more often, my nib NZ or Clearhead?
my nib NZ ships an update fortnightly, and Clearhead every 6 weeks. Most recently, my nib NZ was updated on November 6, 2026 and Clearhead on November 3, 2026.

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