nib vs my nib NZ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
nib
Manage your health insurance, travel insurance, and free membership benefits. Access health and wellbeing support, discounts, and rewards. Make claims, check cover, and find healthcare providers.
- Manage health and travel insurance
- Make and track claims
- Check insurance cover and balances
- Access nib Rewards and discounts
- Book telehealth and get medical certificates
- Online health and skin checks
- Symptom checker
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Download the nib App to manage your cover or if you’re new to nib, sign up for a free nib membership. Unlock everyday health and wellbeing support, discounts and more. For members with health insurance, you can: • Make a claim and check its status • Check your Extras to see how much you’ve got left to claim • Search our healthcare networks to get the best value from your cover • Manage your cover and update personal details • Make authenticated voice calls to customer support Plus, those with a health insurance policy or a free nib membership can: • Access nib Rewards and save with offers from major brands • Book telehealth or get a medical certificate • Get treatments delivered to your door • Try our online skin check for personalised insights
my nib NZ
Manage your health insurance policy and make claims easily on your mobile device. Access policy details, update personal information, and find healthcare providers. Includes a health and wellbeing tool.
- Make health insurance claims
- Request pre-approvals
- View policy summary
- Update personal details
- Find healthcare providers
- Access health and wellbeing tool
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my nib helps New Zealand nib customers get the most from their nib health cover by managing your health cover in the palm of your hands – when and where it suits you. What can you do on my nib? Make a claim: Fill in the details and take a photo of your receipt to make your claim. Request a pre-approval: Know what you’re covered for and how much you can claim. Manage your cover: View your policy summary and check what your plan covers. Update your personal details: Update your name, contact details, payment method and frequency. Send us a message: Need to get in touch with us? Raise a query and we’ll get back to you as soon as we can. Find a provider: Search our directory to find a private healthcare provider in your area. Access nib Balance: Our new health tool helping you get a clearer picture of your health across five key pillars of wellbeing. Please note: This app is for nib New Zealand customers only. More about nib At nib we believe that private health insurance should be easy to understand, easy to claim on and most of all good value. With over 60 years’ experience in providing private health insurance, we cover over one million people across New Zealand and Australia. For more information, see www.nib.co.nz.
Screenshots
Verdict
The clearest difference is review sentiment: nib at 51% against my nib NZ's 12%. my nib NZ's advantage is ads (none vs shown) and monetization model (ad-supported vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly fortnightly. Both last shipped on November 6, 2026.
| Parameter | nib | my nib NZ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (113 ratings) — better | — |
| Positive reviews | 50.7% of reviews — better | 11.8% of reviews |
| Number of ratings | 113 — better | — |
| Update frequency | Fortnightly | Fortnightly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.6 | 18.6 |
| Further details — not scored | ||
| Size | 55 MB | 52 MB |
| Age rating | 17+ | 17+ |
| Developer | nib health funds limited | nib newzealand |
Customer experience
nib
my nib NZ
Bugs and requests
nib
Not enough reviews yet to summarise bugs or requests.
my nib NZ
Reported bugs
45 issues- Cannot log in
- App crashes
- Submit button unresponsive
- App forces re-login
- Passwordless email verification issues
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- App doesn't retain information
- Claim disappears when switching apps
- App not working for years
- App logs out frequently
- Email code for login issues
- App glitches
- Registered email not recognized
- App crashes during claim submission
- App doesn't save bank details
- App redirects to browser
- Claim disappears when navigating away
- App not working consistently
- App asks for repeated information
- App is slow and annoying
- App logs out continuously
- App requires email code for login
- App has glitches
- App doesn't recognize registered email
- App crashes during claim lodging
- App doesn't retain simple information
- App UX is poor
- App feels like a reskinned web app
- App doesn't notify about updates
- App services are declining
- App login screen freezes
- App has a spinning wheel of death
- App hasn't had a bug fix in a long time
- Unable to enter Date of Birth for registration
- App won't let user register
- DOB field is unresponsive
- App won't open
- App keeps loading
- App requires account name even when provided
- Website login also not working
- App pin not accepted
- App shows incorrect password error
- App displays old data
- App doesn't show submitted claims
- App not supported on newer iPhones
- App requires pin every time
Requested features
5 requests- Option to remove pin
- Support for newer iPhone models
- Ability to add multiple receipts at once
- Option to save bank account details
- Autofill login details
In-app purchases
nib
No in-app purchases
my nib NZ
No in-app purchases









