Very disappointed
All of my claims are very disappointing
Good insurance but app is terrible
To make a one off payment you have to type in card details EVERY SINGLE TIME. In 2026 you’d expect an app to have a remember card details or use the existing bank account connected to make a payment. However NIB loves making their users TYPE this every time. Id love to come back and review this 5 stars if you fix this. This is a major pain that annoys me so much about the NIB app
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Dental services
No certified dental providers within 100km. Great work nib, regional and rural abuse by yourselves.
Dental
Also dropping a one star review on how nib is changing dental. I'll be changing providors
Dental
Brilliant work
I’m a person who HAS A BAD History with Dentist’s
That have caused me to have many issues with my
Mental Health related to particular procedure’s
Over the Year’s But my
Last surgeon 👍 🙏
Thank you NIB
I’m a person who HAS A BAD History with Dentist’s
That have caused me to have many issues with my
Mental Health related to particular procedure’s
Over the Year’s But my
Last surgeon 👍 🙏
Thank you NIB
Apps good shame about private health
Good app. Private health companies seem to be wrecking the health system though
Why I stay with Nib
Despite offers for better deals I’ve found nib delivers seamlessly over the years.
If it ain’t broke don’t fix itt.
If it ain’t broke don’t fix itt.
app is buggy and doesn’t work
lags, broken processes. is this where all the premiums go??
DENTAL
I understand you may need to change things but the information provided didn't say how the dental cover was changing
The reason I choose NIB was because I understood what I'd receive back when claiming now I have no idea the message didnt provide any clear information it was just telling me to go to your choice of dentist
Which is abit of bully tactics
I probably will not leave as I'm happy but a better worded notification would've been a good idea explaining just what I would get back if I did not change my dentist 🤨
The reason I choose NIB was because I understood what I'd receive back when claiming now I have no idea the message didnt provide any clear information it was just telling me to go to your choice of dentist
Which is abit of bully tactics
I probably will not leave as I'm happy but a better worded notification would've been a good idea explaining just what I would get back if I did not change my dentist 🤨
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Response from developer
Thanks so much for providing your feedback, and we do hear your concern regarding our communications. This platform is intended for feedback about the nib app. If you require additional information about the dental benefits or any of our products or customer service, please contact us at ➡ https://www.nib.com.au/contact-us/.
Looking at changing
The product had changed and it’s no longer worth it and app is poor
Great Switch
Switching from BUPA to NIB was the best move we made as a family, we get the same cover benefits at a much lower price.
Misleading joining info
NIB did not disclose that I would be disadvantaged in payment claims if I did not use one of their preferred providers when I changed to their health insurance. So I get ripped off for using the great dentist I have been using for 25 years. NIB puts their profits before continuity of care for its members.
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DENTAL
I understand you may need to change things but the information provided didn't say how the dental cover was changing
The reason I choose NIB was because I understood what I'd receive back when claiming now I have no idea the message didnt provide any clear information it was just telling me to go to your choice of dentist
Which is abit of bully tactics
I probably will not leave as I'm happy but a better worded notification would've been a good idea explaining just what I would get back if I did not change my dentist 🤨
The reason I choose NIB was because I understood what I'd receive back when claiming now I have no idea the message didnt provide any clear information it was just telling me to go to your choice of dentist
Which is abit of bully tactics
I probably will not leave as I'm happy but a better worded notification would've been a good idea explaining just what I would get back if I did not change my dentist 🤨
Show more
Response from developer
Thanks so much for providing your feedback, and we do hear your concern regarding our communications. This platform is intended for feedback about the nib app. If you require additional information about the dental benefits or any of our products or customer service, please contact us at ➡ https://www.nib.com.au/contact-us/.
Boo
Boo boo
Not impressed
This cover is a waste of money
Very good
Good service
Didn’t deliver on extras
App says I have $150 left for remedial massage and NIB only gave me $6. Poor show. Now trying to ring them and they have shut for the day at 4.30 SA time. Poor show again. Usually they have been good but this experience is annoying.
Best Health Fund
I was in NIB years ago when I lived in the Hunter Valley I then moved to the NT & my partner was in another fund. We now live in QLD & i had a call to compare & decided to go with NIB again .Very Happy thank you .
Shirley
I can’t even log in so that’s not helpful
Not happy, Jan!
I hate the fact that even tho in my seventies, NIB still forces me to pay for AnteNatal cover! IT IS VILE DISCRIMINATION AGAINST SENIORS!
