Comparison

nib vs My Medibank

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

nib

Manage your health insurance, travel insurance, and free membership benefits. Access health and wellbeing support, discounts, and rewards. Make claims, check cover, and find healthcare providers.

Highlights
  • Manage health and travel insurance
  • Make and track claims
  • Check insurance cover and balances
  • Access nib Rewards and discounts
  • Book telehealth and get medical certificates
  • Online health and skin checks
  • Symptom checker
Features
Read full description

Download the nib App to manage your cover or if you’re new to nib, sign up for a free nib membership. Unlock everyday health and wellbeing support, discounts and more.  For members with health insurance, you can: • Make a claim and check its status • Check your Extras to see how much you’ve got left to claim • Search our healthcare networks to get the best value from your cover • Manage your cover and update personal details • Make authenticated voice calls to customer support Plus, those with a health insurance policy or a free nib membership can: • Access nib Rewards and save with offers from major brands • Book telehealth or get a medical certificate • Get treatments delivered to your door • Try our online skin check for personalised insights

About

My Medibank

Manage your health insurance easily. Check cover details, track extras limits, and find providers. Make claims, monitor progress, and connect with health tracking to earn rewards.

Highlights
  • Check cover details
  • Track extras limits
  • Find providers
  • Make and track claims
  • Connect Apple Health
  • Earn Live Better points
Features
Read full description

Better health means being better informed. Our refreshed app makes it easier to log in and check your cover details, keep on top of your extras limits and waiting periods, and find your nearest Members' Choice provider. You can also use the Medibank app to: • Make a claim and track its processing and approval. • Connect Apple Health to track your steps and earn Live Better points. • Find your nearest Medibank store. • Update your account details. • Request and download tax documents To use the updated App, you'll need to be a Medibank health insurance member. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.

Screenshots

nib4 screens
My Medibank4 screens

Verdict

The call

The clearest difference is ads: My Medibank at none against nib's shown. My Medibank also leads on monetization model (free vs free with in-app purchases) and ratings volume (416 vs 113). nib's advantage is review sentiment (51% vs 42%). On price, rating, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for nib against 4.7 for My Medibank. Both are backed by a comparable volume of ratings — 113 and 416 respectively. Written reviews are what separate them: 51% of nib's written reviews are positive against 42% of My Medibank's.

UpkeepUpdate frequency

nib ships an update fortnightly, My Medibank weekly. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.

Scorecard5 real differences · 5 level
nib versus My Medibank: the parameters behind the verdict, then further details
ParameternibMy Medibank
PriceFreeFree
Rating4.8 (113 ratings) — better4.7 (416 ratings)
Positive reviews50.7% of reviews — better42.2% of reviews
Number of ratings113416 — better
Update frequencyFortnightlyWeekly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.616.0 — better
Further details — not scored
Size55 MB200 MB
Age rating17+17+
Developernib health funds limitedMedibank Private Limited

Customer experience

nib

All ratings112 ratings
Positive95.5%
Neutral1.8%
Negative2.7%
Written reviews142 reviews
Positive50.7%
Neutral4.2%
Negative45.1%

My Medibank

All ratings416 ratings
Positive92.3%
Neutral2.6%
Negative5.0%
Written reviews623 reviews
Positive42.2%
Neutral10.9%
Negative46.9%

Bugs and requests

nib

Not enough reviews yet to summarise bugs or requests.

My Medibank

Reported bugs

4 issues
  • Live Better section not loading on iOS 26
  • Inability to upload receipts or claim details
  • Constant log-outs and need to re-enter login
  • Incompatibility with older iOS versions

Requested features

4 requests
  • Landscape mode support for iPad
  • Ability to customize extras coverage
  • Seamless integration with Apple Health
  • Easier payment method updates

In-app purchases

None

nib

No in-app purchases

None

My Medibank

No in-app purchases

Questions

Is nib free?
nib is free to download, with no in-app purchases.
Is My Medibank free?
My Medibank is free to download, with no in-app purchases.
Which has better reviews, nib or My Medibank?
nib is rated higher. nib averages 4.8 out of 5 from 113 ratings, while My Medibank averages 4.7 from 416 ratings.
Do nib or My Medibank have ads?
nib shows ads; My Medibank does not.
Which is updated more often, nib or My Medibank?
nib ships an update fortnightly, and My Medibank weekly. Most recently, nib was updated on October 29, 2026 and My Medibank on October 30, 2026.

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