nib vs My Medibank
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
nib
Manage your health insurance, travel insurance, and free membership benefits. Access health and wellbeing support, discounts, and rewards. Make claims, check cover, and find healthcare providers.
- Manage health and travel insurance
- Make and track claims
- Check insurance cover and balances
- Access nib Rewards and discounts
- Book telehealth and get medical certificates
- Online health and skin checks
- Symptom checker
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Download the nib App to manage your cover or if you’re new to nib, sign up for a free nib membership. Unlock everyday health and wellbeing support, discounts and more. For members with health insurance, you can: • Make a claim and check its status • Check your Extras to see how much you’ve got left to claim • Search our healthcare networks to get the best value from your cover • Manage your cover and update personal details • Make authenticated voice calls to customer support Plus, those with a health insurance policy or a free nib membership can: • Access nib Rewards and save with offers from major brands • Book telehealth or get a medical certificate • Get treatments delivered to your door • Try our online skin check for personalised insights
My Medibank
Manage your health insurance easily. Check cover details, track extras limits, and find providers. Make claims, monitor progress, and connect with health tracking to earn rewards.
- Check cover details
- Track extras limits
- Find providers
- Make and track claims
- Connect Apple Health
- Earn Live Better points
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Better health means being better informed. Our refreshed app makes it easier to log in and check your cover details, keep on top of your extras limits and waiting periods, and find your nearest Members' Choice provider. You can also use the Medibank app to: • Make a claim and track its processing and approval. • Connect Apple Health to track your steps and earn Live Better points. • Find your nearest Medibank store. • Update your account details. • Request and download tax documents To use the updated App, you'll need to be a Medibank health insurance member. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.
Screenshots
Verdict
The clearest difference is ads: My Medibank at none against nib's shown. My Medibank also leads on monetization model (free vs free with in-app purchases) and ratings volume (416 vs 113). nib's advantage is review sentiment (51% vs 42%). On price, rating, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for nib against 4.7 for My Medibank. Both are backed by a comparable volume of ratings — 113 and 416 respectively. Written reviews are what separate them: 51% of nib's written reviews are positive against 42% of My Medibank's.
nib ships an update fortnightly, My Medibank weekly. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.
| Parameter | nib | My Medibank |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (113 ratings) — better | 4.7 (416 ratings) |
| Positive reviews | 50.7% of reviews — better | 42.2% of reviews |
| Number of ratings | 113 | 416 — better |
| Update frequency | Fortnightly | Weekly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 55 MB | 200 MB |
| Age rating | 17+ | 17+ |
| Developer | nib health funds limited | Medibank Private Limited |
Customer experience
nib
My Medibank
Bugs and requests
nib
Not enough reviews yet to summarise bugs or requests.
My Medibank
Reported bugs
4 issues- Live Better section not loading on iOS 26
- Inability to upload receipts or claim details
- Constant log-outs and need to re-enter login
- Incompatibility with older iOS versions
Requested features
4 requests- Landscape mode support for iPad
- Ability to customize extras coverage
- Seamless integration with Apple Health
- Easier payment method updates
In-app purchases
nib
No in-app purchases
My Medibank
No in-app purchases







