Hard to navigate
FAQ are not helpful. Spent an hour trying to find if I would be covered for something. Still not sure. Also trying to find how to change my coverage, again still can’t find this either
Solid App
Pretty easy to navigate, no glitches, shows me what I need to know. Would love the addition of Apple Pay for one off payments.
2 factor login
2 factor login is annoying
Activities not syncing
I’ve had issues this week with the meditation activities on Insight Timer not syncing with the app. Activities are syncing well on the health app on iPhone so it’s def an app issue. Update didn’t fix it.
Happy As!
Been loyal these past 50 years, so happy. But would appreciate a senior discount now. Isn’t 50 years worth it?
Not as easy as others
Having recently switched to Medlbank, I find the claiming process to be laborious and frustrating. My previous fund was so much easier.
Ok health fund
They don’t get back to you when you have an issue. They say they will but unless you can get them on the phone nothing happens - this is my latest experience and not all my experiences with them are like this. They offer rewards for keeping fit and that’s good
Nice UX UI
App is good and easy for using
Autofill
Please allow autofill for pharmacy & doctor
Claims submission
Super easy to submit claims
Rip Off
$5K/yr for $9/month of Medication
Claim for medication
Very simple and easy
Frustrating
Can’t even show that your excess for the family has been paid for the year….. or at least I cannot find it easily. I know it has been paid as I had surgery but my husband has surgery tomorrow and would like to be able to show proof
Privacy Nightmare
The app will request FULL ACCESS to your calendar, do not trust them
Easy to claim
Very simple and easy to claim through the app
很好
非常省心
Fantastic services
Amazing service
Convince
Love that I can jump on app and submit my claim as soon as I paused. No holding on and storing receipts.
Useless can't even register
??
No service
I tried to pay my insurance it has taken two hours before it could be done. I tried over the weekend and was told an error had occored please contact medibank. I did an it took two hours to pay $161. Im not impressed!
