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Medibank OSHC

Medibank OSHC

Medibank Private Limited

1 ratings
45 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

Released
April 5, 2019
Updated
November 6, 2025

Features

Developer

Medibank Private Limited
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Medibank OSHC screenshot #1 for iPhone
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Medibank OSHC screenshot #6 for iPhone
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❓5 answered
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📦w/o updates
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About

Manage your health cover on the go with this app. Submit claims, access mental health support, and speak to a registered nurse 24/7. Find nearby direct billing providers and access your digital membership card.

✓Submit medical claims
✓Access mental health support
✓24/7 nurse support line
✓Find direct billing providers
✓GPS provider tracker
✓Digital membership card
Show original description

What users say about Medibank OSHC

Reviews of Medibank OSHC are mostly negative: the Health & Fitness app is rated 5.0/5 from 1 App Store ratings. What users like most: easy to use (sometimes), great features (sometimes). Top complaints: cannot log in, invalid password errors. Summarized from real user reviews.

Positive things

  • 👍Easy to use (sometimes)
  • 👍Great features (sometimes)
  • 👍Awesome app (rarely)

Negative things

  • 🐛Cannot log in
  • 🐛Invalid password errors
  • 🐛App crashes frequently
  • 🐛App not opening
  • 🐛Login issues on app but not website
  • 🐛Terrible customer service
  • 🐛Document upload file size too small
  • 🐛Frustrating date of birth entry
  • 🐛App freezes
  • 🐛Not genuine app (too much manual info)
  • 🐛Offline errors despite good connection
  • 🐛Chat issues (restart required)
See all reviews

What's New in Medibank OSHC

2.8

November 6, 2025

We're continually enhancing your experience in the Medibank OSHC app. This update includes enhancements and bug fixes to keep things running smoothly. For the best experience, make sure automatic updates are enabled to stay up to date with the latest features and improvements.

More

User reviews

Most RecentHighest RatedLowest Rated

Says wifi off

I have full cover on my phone. Your app is terrible, can’t do anything on it, says I am offline no wifi not connected, as I sit here calling you with a 45 minutes wait so far. I have tried for a week to contact you as a gold priority customer you have terrible customer service .
F1Frustrated Gold Member 1001

Can’t enter passwords

Cost me almost ONE HOUR to fix it but failed, the app kept saying I entered invalid password but it’s correct and I can use the password to log in through website. Crazy
Xxuqianjin504

Can’t submit claim

The app had a quick log in for me, but would not allow me to submit a claim because any picture I take of my receipt is too large. Maybe have a larger file size limit than 2MB?
Ssleepyng

Cannot claim

whem im trying to use claim option .it doesnt works till the date which i updated.

Whats wrong with that
HHanzriczzf

Trouble in login

Fed up with this app. Tried to login through app but it shows invalid password and when opened through website it’s working perfectly
CChigchung
See 40 more reviews

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User experience

🐞

Reported Bugs

9 issues

Login fails with correct password

Bug

App crashes on launch

Bug

App freezes and is not aligned to screen

Bug

Cannot submit claim due to file size limits

Bug

Offline errors despite good connection

Bug

Chat needs constant restarting

Bug

Cannot register membership

Bug

Membership number not found for registration

Bug

Cannot choose audio/video call or chat for GP request

Bug
✨

Requested Features

6 requests

Add card to phone wallet

Feature

Increase document upload file size limit

Feature

Add Apple Wallet support

Feature

Allow direct photo upload for claims

Feature

Improve date of birth entry method

Feature

Clarify app is for overseas members in description

Feature

FAQ

What can I do with the Medibank OSHC app?

The app allows you to manage your health cover conveniently from your smartphone. You can make claims for most medical services, access mental health support and counselling services, speak to a registered nurse 24/7, find nearby direct billing doctors, providers, or hospitals using a GPS tracker, and access your digital membership card.

How do I make a claim using the app?

You can make claims for most medical services directly through the app anytime and anywhere. The app simplifies the claims process, allowing for quick submissions on the go.

Is there support available through the app?

Yes, the app provides access to mental health support and counselling services from organizations like 1800Respect and Beyond Blue. Additionally, you can speak to a registered nurse via the 24/7 Student Health and Support Line.

How do I find healthcare providers near me?

The app features a GPS tracker that helps you locate nearby providers who have an arrangement with Medibank. It also provides directions to your nearest direct billing doctor, provider, or hospital, saving you time.

Is the Medibank OSHC app free to use?

Based on the provided information, the app is free to download and use. There are no in-app purchases or advertisements mentioned.