Medibank Better Minds

Medibank Better Minds

by Medibank Private Limited

12 ratings
5 reviews

Details

  • Released
  • Updated
  • August 9, 2021
  • October 9, 2025

Features

Medibank Better Minds screenshot #1 for iPhone
Medibank Better Minds screenshot #2 for iPhone
Medibank Better Minds screenshot #3 for iPhone
Medibank Better Minds screenshot #4 for iPhone
Medibank Better Minds screenshot #5 for iPhone
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About

This app empowers users to proactively manage their mental health through interactive tools. It offers a chatbot for personalized recommendations, a library of self-management skills via videos, and connects users with licensed coaches for support. Track your wellbeing and stress levels over time.

Interactive wellbeing chatbot
Library of mental fitness skills
Connect with a licensed coach
Track wellbeing and stress levels
Personalized skill recommendations
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What's New in Medibank Better Minds

2.4

October 9, 2025

Bug fixes

User reviews

No substance

No substance to the app. Feels like it was only created for health insurer to collect data

App stops

I have just started using the app and have found it stops playing when my phone screen goes to sleep, not like other apps that continue until turned off. Eg Spotify, calm, Amazon music.

I can’t sit there for ten minutes continuously tapping the screen and can’t find anything in the app settings to change this. No issues with any other app.
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Bare bones

Really not much here besides a service used to tick a mental health quota on Medibanks behalf, rather than one thats genuinely invested in its customers wellbeing.

A place to ease my anxiety

This app is reassuring when life becomes overwhelming. A lot of access to experienced counsellors and the learning modules allows me to manage my anxiety at my convenience!

No other app quite like this.

Lifesaver

At last, something constructive I can do with my phone! Handy to be able to log in and run a quick self check to get my mental health bearings.

Being able to open this app and run through the mental health exercises I need most at any given time has saved my sanity and helped to put me at ease during stressful moments.
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Developer apps

FAQ

What is Medibank Better Minds?

Medibank Better Minds is an online learning platform designed to help users proactively manage their mental health. It provides tools like a chatbot for personalized recommendations, a library of self-management skills through videos, and access to licensed coaches.

Who can use Medibank Better Minds?

This app is available at no extra cost to Medibank members who have residential hospital cover. It is designed to support members on their mental health journey.

How does the chatbot in Medibank Better Minds work?

The chatbot interacts with users to complete a wellbeing survey. Based on your responses, it provides tailored recommendations for skills to learn within the app.

Can I connect with a mental health professional through Medibank Better Minds?

Yes, the app can connect you with a coach who is a fully licensed psychologist or counsellor with coach training. They can help you learn skills and provide support with key issues.

How does Medibank Better Minds track my progress?

The app allows you to track your wellbeing and stress levels over time. This feature helps you monitor your mental fitness journey and identify trends.

What devices is Medibank Better Minds available on?

Medibank Better Minds is supported on iPhone and iPod devices. It is designed for mobile use, allowing you to manage your mental wellbeing wherever you are.

When was Medibank Better Minds last updated?

The latest version of Medibank Better Minds was updated on October 9, 2025. The app was initially released on August 9, 2021.

Does Medibank Better Minds have ads?

No, Medibank Better Minds does not contain advertisements. As it is available at no extra cost to eligible Medibank members, the focus is on providing a seamless user experience.