Pretty much useless
Takes ten tries for 1 success
Doesn’t work
Pure junk. There was no reason to get rid of physical cards in favour of this poorly implemented mess that seldom works. The staff know it, the devs know it, so why they are continuing to force members to use this broken junk is mind boggling. Nobody asked for this.
Annoying and slow and unreliable
Slow fiddly poorly designed and annoying. I’d gladly go back to a magnetic card
What a mess.
What a mess.
Checking in
Hi Goodlife, not sure how much you paid the developers for this app but TBH its a waste. Suggestion is that you need to utilise the wallet function for check in as the method currently you use struggles to work at the best of times and also integrate account management in the app. If banks and other organisations can do this, I’m sure you can as well
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Great Gym, Terrible App
Love Goodlife and the gym community and staff, so no complaints there, but the digital access is an absolute joke. You’re lucky if you can get in 50% of the time even with all the updates!
Aesthetically fine but dysfunctional
The principal function of this app is to allow members to digitally access the gym; being able to see times for classes and the like are added benefits. Please make the change to NFC from Bluetooth.
This app using Bluetooth as its method to allow members into the gym has kept this app to a sub 2/5 rating. Having anything else connected to your phone via Bluetooth instantly reduces a successful scan from 80% to about 10% — the pitch of this app is to make the check in experience as convenient as possible, however this hasn’t achieved this. Too many times have I experienced first hand standing in the cold/rain and it taking multiple app resets and phone restarts to gain entry after hours.
This app using Bluetooth as its method to allow members into the gym has kept this app to a sub 2/5 rating. Having anything else connected to your phone via Bluetooth instantly reduces a successful scan from 80% to about 10% — the pitch of this app is to make the check in experience as convenient as possible, however this hasn’t achieved this. Too many times have I experienced first hand standing in the cold/rain and it taking multiple app resets and phone restarts to gain entry after hours.
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Waste of Time
Complete rubbish. Works less than half of the time
Bad app
Terrible idea, fob was 10x better.
People getting lazy and get told to download app or do it online.
Should be zero star to a minus
People getting lazy and get told to download app or do it online.
Should be zero star to a minus
Worst app ever
Please allow physical access cards. The updates, the bugginess, the slow response and if your phone is dead. A few times had to go home rather than work out. Please revert to physical cards with a photo is fine but a PHYSICAL card that always allows you in the gym. It wouldnt be hard for someone to give their login to friends anyhow. This is DUMB. Goodlife sucks and so does this app as long as they force you to use digital means. I work in IT i dont want to have to stuff around with it at the gym. Stupid.
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Pathetic
Literally never works. Was introduced to solve a problem that never existed. Perfect example of anti-consumer corporate behaviour
Terrible app check-in experience
Looked forward to app check-in until it was rolled out. Frustratingly slow to detect phones, makes for an award with the poor welcoming team every time while they chime in with “it’s really slow today” (everyday).
Feels like incorrectly or insufficiently specified hardware readers as if it was an app issue would it not have been fixed with one of the many app updates so far?
If my company had paid for this solution & received such a bad solution, I’d be asking for a refund.
Feels like incorrectly or insufficiently specified hardware readers as if it was an app issue would it not have been fixed with one of the many app updates so far?
If my company had paid for this solution & received such a bad solution, I’d be asking for a refund.
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Accessibility
So frustratingly hit and miss with actually working.
Quite possibly the worst app to exist
Every single time I have to check into the gym and I’m sitting at reception for 10 minutes waiting for this app to load, and the utter refusal to give me a proper fob key really has me questioning why I use this gym at all. A complete waste of time this pathetic excuse for an app is
Good but
Good app. Easy to look at timetable. A few time it didn’t read my phone. However, my phone ran out of battery so I ended up standing outside the gym for ages because there was no one and my card key no longer worked :(
Please allow physical access cards as a backup
So, the app nags you if you haven’t updated to the latest version and blocks you from entering the gym if you haven’t updated. PLEASE AT LEAST ALLOW US TO USE TO THE DIGITAL ACCESS FUNCTION IN THE APP EVEN IF YOU HAVEN’T UPDATED. Sometimes a gym can be inside a shopping centre and you have no reception so there’s no internet to update on demand. Not everyone gets the update immediately. If you block physical gym access based on app version then at least bring back physical access cards as a backup option. Really, access cards are now much better in light of this poor app. It may have seemed like a good idea at first to use phones, but access cards don’t need to be kept updated continuously and don’t require internet access. This gotcha with using the phone app was not properly thought out.
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Terrible
This app has managed to make my life worse
Absolute garbage
This is the worst gym app I've ever had. They used the Zapfit app template, just changed the colors and logo, but the guy who designed this app didn't put any effort into it. It's garbage.
Logs me out
I used to leave a positive review, but I can now confirm that just like other user, I have to log in anew almost every time I open the app.
I know what I’m doing:
• I never quit the app.
• I’ve selected “Remember me” on the log-in screen.
And yet the app doesn’t manage to accomplish something as simple as keeping me logged in.
Guys, it’s 2026. They just sent astronauts around the moon. I’m sure you can do this.
I know what I’m doing:
• I never quit the app.
• I’ve selected “Remember me” on the log-in screen.
And yet the app doesn’t manage to accomplish something as simple as keeping me logged in.
Guys, it’s 2026. They just sent astronauts around the moon. I’m sure you can do this.
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Filters please
Relatively intuitive app but would like a filter option to EXCLUDE certain classes eg Reformer as they just take up a lot of real estate if you’re looking at the timetable and you don’t have a Reformer membership
Overreaching permissions
No, I will not grant full write & READ access to my calendar. Adding a class calendar event should accept the available write-only permission! Also why do you need bluetooth permission?
App seems to require logging in. Otherwise isn’t too bad.
App seems to require logging in. Otherwise isn’t too bad.
