What is going on?
Response from developer
Hi there, thanks for reaching out. We're sorry to hear you're experiencing issues. Please contact our support team via https://www.10000steps.org.au/contact/ and we'll be happy to assist you further. In the meantime, a quick fix that often resolves loading or connection errors is to delete the app and reinstall it, as this refreshes the connection. 10,000 Steps Team
Buggy
Response from developer
Hi there, thanks for reaching out. We're sorry to hear you're experiencing issues with your steps linking to your Tournament. Please contact our support team via https://www.10000steps.org.au/contact/ and we'll be happy to assist you further.
Easy to use!
Response from developer
Hi Cindy_lee86, thank you for your positive review. We are so happy to hear that you find it easy to add your steps and activity through the app. :) 10,000 Steps Team
Bugs in latest version
Response from developer
Thank you for your long-time support since 2011—we appreciate it. We're really sorry to hear about the issue you're experiencing with step logs changing after syncing. Please reach out to us at 10000steps@cqu.edu.au with more details so we can help directly. We are committed to getting this resolved as quickly as possible. 10,000 Steps team.
Love the new updates!
Response from developer
Thank you so much for your wonderful feedback! We're are glad to hear that the new updates (especially auto-syncing with Apple Health) are making it easier for you to stay on top of your steps. We're also glad you're enjoying the refreshed design and features! Your recommendation means a lot to us. Keep stepping and let us know if there’s anything more we can do to support your journey! 10,000 Steps team.








