Comparison

My Medibank vs 10,000 Steps

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Medibank

This app helps health insurance members manage their policy, track claims, and access health rewards. It allows users to check cover details, extras limits, and find providers. Users can also connect health data to earn points and manage their accounts.

Highlights
  • Check cover details and limits
  • Track claims and approvals
  • Find Members' Choice providers
  • Connect Apple Health for rewards
  • Manage account details
  • Request tax documents
Features
Read full description

Better health means being better informed. Our refreshed app makes it easier to log in and check your cover details, keep on top of your extras limits and waiting periods, and find your nearest Members' Choice provider. You can also use the Medibank app to: • Make a claim and track its processing and approval. • Connect Apple Health to track your steps and earn Live Better points. • Find your nearest Medibank store. • Update your account details. • Request and download tax documents To use the updated App, you'll need to be a Medibank health insurance member. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.

About

10,000 Steps

This physical activity program helps you increase daily movement with evidence-based tools and resources. Track your progress, join challenges, and connect with others to achieve your fitness goals. It does not count steps directly but allows manual entry and syncing from other health apps.

Highlights
  • Add steps and activity minutes
  • Sync steps from Apple Health
  • View progress graphs and statistics
  • Access annual Public Leaderboard
  • Create personalized reminders
  • Connect with friends and family
  • Join Monthly Challenges
Features
Read full description

10,000 Steps is a physical activity program here to help you move more each day! Delivered by the Physical Activity Research Group at CQUniversity, the Program supports individuals, organisations and communities to incorporate more activity into daily living through evidence-based tools and resources also available at 10000steps.org.au. This mobile app does not count your steps. On this app, you can: · Add steps and minutes of activity · Sync steps from Apple Health · See progress towards your daily goal · View progress graphs and steps statistics · Access the annual Public Leaderboard · Create personalised reminders · Connect with friends and family · View Group progress and compare steps · View team Tournament progress · Join Monthly Challenges from around the world · Read evidence-based physical activity articles Additional tracker connections can be set up through Apple Health to integrate with the 10,000 Steps mobile app, more information is available at 10000steps.org.au/support. The Coordinator Hub, accessible at 10000steps.org.au, makes it easy to create Tournaments and manage team members, access team statistics and utilise Resources. If you need any support while using the 10,000 Steps app, please contact our team directly at 10000steps@cqu.edu.au. 10,000 Steps is proudly funded by the Queensland Government through Health and Wellbeing Queensland and Wellbeing SA, Government of SA.

Screenshots

My Medibank4 screens
10,000 Steps4 screens

Verdict

The call

The clearest difference is rating: My Medibank at 4.7 against 10,000 Steps's 1.0. My Medibank also leads on update cadence (weekly vs every 2 months) and ratings volume (419 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My Medibank holds the better App Store score, 4.7 against 1.0. That said, the two scores are not equally well evidenced: My Medibank has 419 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 42% of My Medibank's written reviews are positive against 29% of 10,000 Steps's.

UpkeepUpdate frequency

My Medibank ships an update weekly, 10,000 Steps every 2 months. The most recent releases landed on November 8, 2026 and November 2, 2026 respectively.

Scorecard4 real differences · 6 level
My Medibank versus 10,000 Steps: the parameters behind the verdict, then further details
ParameterMy Medibank10,000 Steps
PriceFreeFree
Rating4.7 (419 ratings) — better1.0 (1 ratings)
Positive reviews42.2% of reviews — better29.0% of reviews
Number of ratings419 — better1
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size201 MB35 MB
Age rating17+4+
DeveloperMedibank Private LimitedCentral Queensland University

Customer experience

My Medibank

All ratings419 ratings
Positive92.4%
Neutral2.6%
Negative5.0%
Written reviews623 reviews
Positive42.2%
Neutral10.9%
Negative46.9%

10,000 Steps

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews31 reviews
Positive29.0%
Neutral6.5%
Negative64.5%

Bugs and requests

My Medibank

Reported bugs

4 issues
  • Live Better section not loading on iOS 26
  • Inability to upload receipts or claim details
  • Constant log-outs and need to re-enter login
  • Incompatibility with older iOS versions

Requested features

4 requests
  • Landscape mode support for iPad
  • Ability to customize extras coverage
  • Seamless integration with Apple Health
  • Easier payment method updates

10,000 Steps

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Medibank

No in-app purchases

None

10,000 Steps

No in-app purchases

Questions

Is My Medibank free?
My Medibank is free to download, with no in-app purchases.
Is 10,000 Steps free?
10,000 Steps is free to download, with no in-app purchases.
Which has better reviews, My Medibank or 10,000 Steps?
My Medibank is rated higher. My Medibank averages 4.7 out of 5 from 419 ratings, while 10,000 Steps averages 1.0 from 1 ratings.
Do My Medibank or 10,000 Steps have ads?
Neither My Medibank nor 10,000 Steps shows ads.
Which is updated more often, My Medibank or 10,000 Steps?
My Medibank ships an update weekly, and 10,000 Steps every 2 months. Most recently, My Medibank was updated on November 8, 2026 and 10,000 Steps on November 2, 2026.

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