Fails at the Most Basic Function
The app is completely useless. I couldn’t find my booking no matter which combination of booking reference, surname, or other details I entered. It simply doesn’t work.
The registration process is an absolute mess. It forces you to fill in a huge amount of personal information just to use basic features. Instead of making travel easier, the app creates unnecessary frustration.
A modern airline app should let passengers quickly access their bookings without jumping through hoops. This one fails at the basics. Very disappointing.
The registration process is an absolute mess. It forces you to fill in a huge amount of personal information just to use basic features. Instead of making travel easier, the app creates unnecessary frustration.
A modern airline app should let passengers quickly access their bookings without jumping through hoops. This one fails at the basics. Very disappointing.
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Nurlan
Ужасное приложение. Очень медленное, часто вылетает и работает нестабильно.
Приложение сломано
Не загружается страница с поездками. Все остальные страницы долго загружаются
Great airline, terrible app
Air Astana is a trully great small airline. The service, food, cleanliness. But the app is atrocious, full of bugs and lacking logic.
For instance, when you press "check-in" on one of your bookings, it takes you to a web-page that asks for the booking reference. Seriously?? Why would I use app then?
For instance, when you press "check-in" on one of your bookings, it takes you to a web-page that asks for the booking reference. Seriously?? Why would I use app then?
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Nice and keeps improving
Air Astana has done a great job with this app. Booking, check-in, special services like seats and meals, managing nomad club points - all easily done with the app. It gets better with every update. Keep on improving!
