Muito ruim
Response from developer
Olá. Sinto muito que a sua experiência tenha sido negativa. Poderia nos enviar um e-mail para support@stratifylabs.net informando o seu modelo de dispositivo e a versão do sistema operacional? Queremos entender melhor o que aconteceu para tentar ajudar. Atenciosamente, Ricardo.
Scammers not official app
Response from developer
Hi. I am sorry to hear about your frustration regarding our pricing. We offer a free version with certain limitations, while our subscription unlocks full access to all features and content. Please contact us at support@stratifylabs.net so we can look into your concerns and assist you further. Best, Marcus
Don’t work
Response from developer
Hello. I am very sorry to hear about the trouble you have had with the app freezing and the connection issues. Regarding the charge, please know that all transactions are processed by Apple and require your explicit authorization through FaceID, TouchID, or your passcode. Please email us at support@stratifylabs.net with your device model and OS version so we can look into these technical problems and help you further. Best, Sarah
Charged me for app I never used!
Response from developer
Hello. I am very sorry to hear about this frustrating experience with your account. Please know that all transactions are processed securely through Apple and require your explicit authorization via FaceID, TouchID, or passcode. Please contact us at support@stratifylabs.net so we can look into the details and help resolve this for you. Best, Sarah.
Free trial isn’t free
Response from developer
Hi. I am sorry to hear you had this experience with the trial. Please note that all transactions are processed by Apple and require your explicit authorization through FaceID, TouchID, or your passcode. Please email us at support@stratifylabs.net so we can look into the details of your account and help resolve this for you. Best, Marcus
